Job Description

Property Manager (Glasgow)

Are you well organised?

Can you communicate effectively?

Would you like to work for a growing, market leading business?

If you have answered 'Yes!', then Newton Property Management have an exciting new opportunity within our Glasgow Office.

We're looking to recruit a well organised, forward-thinking Property Manager (factoring), to add to our growing Property Management department. This role within the Newton Property Management team, presents an opportunity to join our vibrant and dynamic business.

With our people and customers at the heart of everything we've done for the past 22 years, we want to hire someone to slot into our fast-paced environment. Ideally, it would be beneficial if the candidate has previous experience in a Property Manager (factoring) role.

__________________________________________________________________________________________________

Role:

Reporting to an Associate Director, this position has responsibility for managing a portfolio of customers, delivering a best-in-class customer service delivery model, whilst adhering to the 'Newton Way' customer excellence charter.

__________________________________________________________________________________________________

Main responsibilities:

1. Customer experience & engagement:

Responsible for the delivery of the 'Newton Way' customer excellence charter

Building and maintaining relationships with both customers and contractors

Responsible for creating and distributing regular customer communications

Conduct regular owners' meetings, in both individual and group settings

Plan, attend and manage evening AGM's for portfolio sites

2. Portfolio management:

Responsible for instructing and monitoring both reactive and proactive repairs

Manage and co-ordinate customer insurance claims process

Conduct regular property visits

3. Record keeping:

Ensuring customer records are kept accurately and up to date

Specific skills, capabilities & requirements:

Previous experience in a property management based role

Strong communicator

Ability to work well as part of a team

Proficient using Office 365

Ability to work to targets

Works well under pressure

Previous experience using a CRM based system is preferable, but not essential

Benefits:

Car Allowance

Group Life Insurance

Employee Loan Scheme

Pension Scheme, including salary sacrifice pension scheme

Annual profit-sharing bonus

Complimentary birthday off

Additional complimentary festive leave

Enhanced parental leave (maternity, paternity, adoption leave)

Sick Pay

Holiday accrual scheme

Bereavement leave

.....any many more !

Please note, the salary offered within specified range is dependent upon experience.

Job Types: Full-time, Permanent

Pay: 32,000.00-35,000.00 per year

Additional pay:

Performance bonus
Benefits:

Company pension Enhanced maternity leave Enhanced paternity leave Free parking Life insurance Referral programme Sick pay
Schedule:

Monday to Friday
Ability to commute/relocate:

Glasgow G4 0HF: reliably commute or plan to relocate before starting work (required)
Experience:

Customer service: 2 years (required) Factoring: 2 years (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person

Reference ID: PM/Glasgow