Job Description

We are seeking a dedicated and proactive Property Manager to oversee the daily operations of our residential properties.

Duties

Build long standing relationships with landlords and tenants over the phone and in person. Attending to & manage property repair issues in a timely, organised and pro active manner Obtaining repair quotes/ estimates from contractors where required Liaise with tenants / contractors / landlords ensuring repairs are undertaken protectively and within a specified time Keep landlords/tenants updated on all relevant matters Effectively communicate between landlords and tenants ensuring a strong relationship that benefits all parties Carry out interim property inspections reporting issues to landlords and tenants as appropriate and dealing promptly with any repairs or breaches of tenancy. Ensure Landlord fully aware at all times Arrange renewal annually of gas & electric safety certificates for managed properties in line with landlord's requirements and legislation. Keep respective property files and computer records up to date Ensure all relevant documentation such as inventories, renewals etch and filed promptly in paper file Deal with any requests such as rent reviews, renewals, vacation procedures by the landlord promptly, giving guidance on legislation as required Handle basic an account enquires from Landlords and tenants. Provide sales leads to residential offices. Be aware of opportunities to promote Insurance products such as Rent Guarantee and Tenant/Landlord Insurance. Ensure email is regularly checked for incoming enquiries & deal with promptly Follow Key checking in and out procedure Organise, prioritise & undertake personal work in an efficient & logical manner. Liaise with Customer service team - take action on any tenant requests such as renewals, call backs promptly

Qualifications

Proven experience in property management or a related field is preferred. Strong administrative skills with proficiency in data entry and office software applications. Excellent communication skills, both verbal and written, with a professional phone manner. Ability to multitask effectively in a fast-paced environment while maintaining attention to detail. A proactive approach to problem-solving and conflict resolution is essential. Previous experience in upselling or customer service roles would be beneficial.
We invite qualified candidates who are passionate about property management to apply for this exciting opportunity to join our team!

Job Type: Full-time

Pay: 26,500.00-27,000.00 per year

Benefits:

Company car Company events Company pension
Schedule:

Monday to Friday Weekend availability
Work Location: In person

Reference ID: J458