LeBern is a dynamic and growing property services company built on values of
family
,
excellence
, and
constant improvement
. We are looking for an experienced
Property Manager
to take ownership of a diverse portfolio of residential units, ensuring high standards of compliance, communication, and service delivery.
The ideal candidate will be confident managing tenancies end-to-end and experienced in using
Arthur (PMS)
and
HubSpot (CRM)
to track, report, and communicate effectively.
Key Responsibilities:
Manage a portfolio of residential properties, ensuring compliance, maintenance, and tenant satisfaction
Handle tenancy lifecycles including onboarding, renewals, inspections, deposit returns, and terminations
Oversee repairs and maintenance using contractors and internal teams
Monitor arrears, liaise with tenants, and escalate appropriately
Maintain accurate records in
Arthur
and communicate with tenants and landlords via
HubSpot
Deliver excellent service to landlords, tenants, and internal stakeholders
Manage day-to-day operations of a residential portfolio
Track tenancy status, compliance, and tasks using Arthur
Handle tenant onboarding, mid-term inspections, deposit returns, and tenancy ends
Coordinate repairs, maintenance, and contractor scheduling
Respond to tenant queries, complaints, and emergencies
Keep landlords informed using structured HubSpot workflows
Monitor rent collection, assist with arrears, and manage payment queries
Maintain all compliance records: gas certs, EICRs, licenses, EPCs, etc.
Liaise with local authorities and utility companies as needed
About You:
Minimum 2 years' experience in residential property management
Proficient with
Arthur
and
HubSpot
(or strong tech adaptability)
Confident handling compliance, tenancy queries, and conflict resolution
Excellent written and verbal communication
Strong organisation, time management, and problem-solving skills
Professional, fact-based communicator with a high standard of integrity
Job Features
Salary: 27,000-36,000
Location:Lewisham, SE13 5JX
Work Type:Full Time
Start date: Immediate
Job Type: Full-time
Pay: 27,000.00-36,000.00 per year
Additional pay:
Bonus scheme
Performance bonus
Benefits:
Company events
Schedule:
8 hour shift
Monday to Friday
Application question(s):
Proficient with Arthur and HubSpot (or strong tech adaptability)
Experience:
residential property management: 2 years (required)
Licence/Certification:
UK driving license (preferred but not essential). (preferred)
Work Location: In person