Job Description

Job title:

Property Manager for semi-independent living accommodation

Location

: Office in Ilford with visits to site

Contract Type

: Full- Time

Reports to:

Operations Director

Days & hours of work

Full Time,Monday to Friday, 9am-5pm.

"Creating Pathways to Independence for Young People Leaving Care"

ABOUT US

We are a London-based supported accommodation provider offering high-quality, semi-independent supported living for young people aged 18 to 25 who are leaving care.

Our aim is to create safe, supportive environments where young adults can thrive and transition confidently into independent living, we manage a range of shared and standalone properties across the city.

ROLE OVERVIEW

As the Property Manager you will oversee the day-to-day management of our supported accommodation standalone and shared properties.

You will be responsible for ensuring all properties are fully compliant with health and safety regulations, fire safety standards, and maintained to a high standard. This role plays a vital part in the smooth operation of placements and ensuring a safe, welcoming environment for our young residents.

You will carry out both planned and ad hoc visits to our properties throughout London, visits will be primarily to assess what maintenance works are required to get the room or property ready for the next young person to move in which you will communicate clearly to the maintenance department

Alongside these planned visits there will be unplanned inspections to assess the condition of the property & propose remedial works to be carried out.

KEY RESPONSIBILITIES

Health & Safety Compliance

Ensure all properties comply with current health and safety legislation and regulatory standards, including conducting regular checks and coordinating risk assessments.

Fire Safety Management

Conduct and document fire safety checks, oversee servicing of fire alarms and extinguishers, and ensure full fire compliance across all properties.

Property Inspections

Carry out regular inspections to assess the condition of properties, identify hazards, and ensure they are clean, secure, and in good repair.

Void Management

Manage voids efficiently by preparing properties for new placements, coordinating cleaning, repairs, and safety checks to minimize voids and void costs

Maintenance Coordination

Identify property maintenance needs, raise and track work orders, liaise with contractors, and ensure timely completion of repairs and maintenance tasks.

Starter Packs & Base Stock Management

Oversee the provision and replenishment of new placement starter packs and base stock supplies (e.g., bedding, kitchenware, cleaning materials) for all properties.

Compliance & Documentation

Maintain up-to-date records of inspections, repairs, risk assessments, and safety compliance in line with company policy and relevant legislation.

Liaison & Communication

Work closely with placement officers, support workers, and external contractors to coordinate property access, schedule works, and resolve any property-related issues promptly.

KEY SKILLS AND COMPETENCIES

The ideal candidate will have proven experience in property or facilities management, ideally within supported accommodation or social housing environments. A strong understanding of health and safety, as well as fire safety regulations, is essential. The role demands excellent organisational and time management skills, along with the ability to communicate effectively and work collaboratively with a range of stakeholders. Proficiency in IT systems is also important, particularly for maintaining accurate compliance logs and documentation. A full UK driving licence and access to a vehicle is preferred, though not essential.

QUALIFICATIONS (DESIRED)

Experience

: Experience working in care-leaver or youth support settings and in managing all aspect of a large property portfolio

Certifications:

Qualification in facilities management, housing, or health & safety (e.g., IOSH, NEBOSH) or proven experience in property management

WHAT WE OFFER

In this role, you will have the opportunity to contribute meaningfully by directly supporting high-quality care services, making a real difference in the lives of those who rely on these services.

You will be part of a collaborative and dedicated team within a well-established and respected organisation, where teamwork and commitment are at the core of everything we do.

The organisation is also committed to your ongoing professional development, offering continuous training and opportunities to enhance your skills. Additionally, you'll find yourself in a supportive and values-driven workplace culture, where mutual respect, compassion, and shared goals create an environment that fosters both personal and professional growth.

BENEFITS

Employee Assistance Programme which gives you access to external support resources 24 hours a day, 365 day a year. Pro Rata Monthly car allowance based on 250.00 for full time hours Generous business mileage allowance: 0.45p per mile Four percent employee pension contribution Commitment to Continuous professional development Comprehensive training package
Job Type: Full-time

Pay: 35,000.00 per year

Benefits:

Company pension
Schedule:

Monday to Friday
Experience:

care- leaver or youth support: 3 years (preferred)
Licence/Certification:

NEBOSH Health & Safety Management for Construction (preferred) NEBOSH Certificate in Fire Safety (preferred)
Work Location: In person