Job Description

About the Role

We are seeking a proactive and detail-oriented Property Manager to join our Manchester-based team. You will be responsible for managing a portfolio of residential properties, ensuring full compliance with UK lettings legislation while delivering exceptional service to landlords and tenants. This role is ideal for someone with a solid understanding of UK property management and excellent communication skills.

Key Responsibilities

Manage the full tenancy lifecycle: check-ins/outs, renewals, maintenance, deposit disputes, etc.

Ensure compliance with all legal requirements (EICR, EPC, Gas Safety, FRA, etc.)

Advise on smoke and CO alarm safety standards

Liaise with contractors, managing agents, insurance providers, and developers

Handle direct tenant complaints, including emergencies and escalation cases

Assist in legal communications with local councils and external parties

Coordinate part-time staff schedules and monitor task completion

Respond to emergency maintenance queries during working hours

Organise training workshops and contribute to internal team development

Draft formal communication (letters, notices, compliance updates) professionally

Represent the company in dispute resolution and negotiation with third parties

Requirements

Experience in UK residential property management

Strong knowledge of UK lettings legislation and compliance standards

Excellent written and spoken English

Able to handle pressure, manage multiple priorities, and resolve conflicts

Strong interpersonal skills and a client-first mindset

What We Offer

31,000 annual salary

Career development opportunities in a fast-growing international team

Ongoing training and support

A collaborative and respectful working environment

Job Type: Full-time

Pay: 31,000.00 per year

Benefits:

Additional leave Casual dress
Experience:

Property management: 1 year (required)
Work Location: In person