Job Description

Peter Clarke, are a market leading Estate and Letting Agent with a team of hard working, enthusiastic people. Our success is down to our principles, values and most of all our team. Our team supports each other and great customer service supports our clients.

The role is based in our Stratford-upon-Avon Property Management Hub and you'll be reporting to our Head of Lettings and Property Management. You'll be responsible for delivering excellent customer service at all times, liaising with landlords, tenants, contractors. Specific properties will be assigned to you to and the management of them will include key responsibilities of:

Administrating new tenancy agreements, extensions / renewals Protection of the tenant deposit taken, and dealing with deposit release Facilitating tenants check-in and check-out Notifying utility companies, council and the like of a new tenant Resolving rental arrears Liaising with tenants, landlords and contractors to ensure all maintenance works are carried out in good time and to an excellent standard Organisation of safety certification and any remedial works Reporting to landlords with feedback of property inspections Ensure all mandatory compliance / legislation is in place on all properties Ensure all management systems are accurate and kept up to date and maintained
You'll likely have experience, but we will assist with training and you'll become a valuable member of the friendly and busy team, being ready, willing and able to support others. Experience is a distinct advantage. Working hours are 8:45 - 5:30, Monday - Friday and one in three Saturdays 9:00 - 2:00.

About you:

You're naturally organised and have meticulous attention to detail. Your calm attitude under pressure will be invaluable on the telephone and in person. Your strong customer service skills, a positive attitude and friendly manners will ensure your confidence in dealing with clients. Excellent written and communication skills will help you in a busy environment, prioritising and multi-tasking as part of the team.

Strong IT skills are a must - being able to use the main Microsoft packages and email. You'll relish the challenge of learning new systems.

Previous experience working within a busy office as a Property Manager is desirable, and being ARLA qualified a distinct advantage. However an organised, can do, reliable and capable candidate, without experience, will always be considered.

Benefits:

When you join our team, you can expect a supportive culture and training to obtain a good all round knowledge of the Private Rented Sector.

Salary is dependent on experience Sponsored ARLA qualifications 20 days holiday plus bank holidays Summer and Christmas events
HOW TO APPLY: Please send your cv in the first instance to barney@peterclarke.co.uk and michael@peterclarke.co.uk

Job Types: Full-time, Permanent

Schedule:

8 hour shift
Work Location: In person