Job Description

Job Overview:

We are a Property Management Company specializing in block and estate management in Hampshire and the surrounding areas.

Due to continued growth, we are looking for a Property Manager to join our expanding company. As one of our Property Managers, your role will be to provide a fully efficient and professional management service to a portfolio of residential developments.

Responsibilities/Accountabilities:

Under the direction of the heads of department, you will be responsible for carrying out an efficient service for all clients, meeting service requirements and TPI standards in block and estate management.

Confidently liaise with clients and contractors to maintain smooth running of communal areas of blocks and estates To successfully manage a portfolio of properties to an agreed standard for all clients, in line with the requirements set out in the Lease/TP1 Obtain up to date knowledge of legislation and any other relevant guidance in order to provide a high standard of compliance Organising routine maintenance and liaising with contractors to ensure their work is carried out to the agreed specification Undertaking regular site visits and property inspections, including travel to London Co-ordinating, attending and chairing client meetings, including AGMs and EGMs (Lieu time will be rewarded for meetings held outside of normal business hours) Covering an emergency out of hours telephone line on a frequent basis and dealing with any urgent enquiries outside of normal business hours
STATUTORY REQUIREMENTS:

To be responsible for ensuring that all statutory requirements that the individual portfolio of clients require us to undertake on their behalf are completed.

To ensure that all required Risk Assessments are carried out under statutory guidelines for the individual portfolio, and to liaise with the appropriate staff members and clients to ensure that all recommendations and requirements are carried out to ensure the client is compliant with legislation. To ensure that an annual service charge budget is prepared and to liaise with the appropriate staff members and clients to negotiate and approve in a timely fashion.
BUDGET AND FINANCIAL:

To manage all services with due regard to costs and to provide services efficiently and economically.

Ensure expenditure is kept within the agreed annual budget allocation. To have an understanding of monitoring and operating a financial software package.

PERSON SPECIFICATION:

Required:

The successful candidate will be IT literate, including experience of Microsoft office software. Ability to work independently as well as successfully as part of a team. Excellent attention to detail, strong customer service skills (written & verbal), the ability to organise time effectively and prioritise workloads. Confident in handling complaints and enquiries. Clean driving license and access to use of a car.

Desirable:

Experience within a similar role in Leasehold Block Management Industry related qualifications such as IRPM/TPI Customer service: 3 years

Additional Work Elements:

This job description is not an exhaustive list of all responsibilities or duties but reflects the major core of the role. The company reserves the right to alter the content of this job description after consultation to reflect changes to the job or services provided, without altering the general character or level of responsibility. In the event of a major incident or change in legislation, you may be required to provide assistance, in whatever capacity necessary and participate in any training to ensure the company is fully prepared for such events. GH Property Management is committed to providing the best possible services/care to its clients. GH Property Management expects all staff, to share this commitment, and for its Senior Staff Team to demonstrate this ethos by example and leadership. To demonstrate a commitment to improving and developing the organisation's processes and facilities. To carry out such duties that may be reasonably required by the Senior Staff Team.

What is on Offer?

20 days annual leave + bank holidays. An additional 1 day is rewarded per year of service (maximum 5 years). Competitive salary - Negotiable depending on experience and qualifications Profit share bonus scheme Company pension scheme Optional home working at the manager's discretion.
If you are an organised, confident and reliable individual that would like to have the opportunity to work within the property industry or take the next step in your property career - Then this is the role for you!

Job Type: Full-time

Pay: 27,000.00-30,000.00 per year

Additional pay:

Quarterly bonus
Benefits:

Company events Company pension Flexitime Free parking On-site parking Sick pay Store discount
Schedule:

Monday to Friday
Experience:

Customer service: 2 years (preferred) Property Management: 2 years (preferred)
Work Location: In person

Reference ID: PM/JD/#03