Job Description

Salary

43,372 - 54,215 per annum (dependent on skills and experience)

Contractual hours

35

Basis

Full Time

Region

C-urb

Contract Type

Full Time, Monday - Friday, Permanent

Job category/type

Full-time, PSL - Repairs Team, Permanent

Date posted

24/06/2025

Job reference

CURCSJUN25

We apologise for the formatting issues in this advert and are actively working to correct them as soon as possible. Thank you for your understanding.

Repairs & Compliance Supervisor
(PSL)



43,372.00 -
54,215.00 per annum (dependent on skills and
experience)



This post is based
at Link's Edinburgh Office.

The Role

At Link, people
are at the heart of everything we do. Our people have made our
award-winning social enterprise the success it is today and as it
continues to grow, we want them to be the best they can be and to
reach their potential.



Curb PSL seeks a
Supervisor to manage a team of administrators scheduling repairs
and safety checks for c1800 homes. Experience within a letting
agency and/ or social housing provider is essential. A Letting
Agency Management Qualification (e.g. ARLA or Letwell), or
willingness to work towards it is needed for the role. Curb PSL
is part of Link Group, a group of award-winning social
enterprises.



Key
skills:


Time management and organisational skills to manage competing demands in a fast paced environment. Ability to devise and implement procedures to ensure properties receive repairs and safety checks within contract timescales. Ability to lead, motivate and organise a team of administrators. Significant experience of working with Housing Management Systems and Microsoft Office e.g. Sharepoint, excel, outlook. Excellent communication skills and written English in responding to escalated complaints and elected representative enquiries.




Key
knowledge:


Repairing Standard Letting Agent Code of Practice Social Housing repairs legislation




The post holder
will operate in a supportive team environment with a range of
procedures and training established to help them in their
role.

About You

The ideal
candidate will be educated to HNC level in Business or CIH level
4 in Housing or equivalent and be willing to work towards a fully
funded Letting Agency Management qualification if not already
held. You will have proven experience of leading a team, ideally
within a social housing or private rented sector context. You
will have knowledge of performance management, business planning
and service improvement techniques. The role requires an
awareness of health and safety requirements and an understanding
of how legislation will affect customer
requirements.



In return you will
be offered the opportunity to enhance your skills and knowledge
through employee training and development. You can expect to work
in a supportive, trusting and transparent working environment,
with the autonomy to offer creative and innovative solutions
whilst maintaining Link's values; Responsibility, Empathy, Social
Impact, Participate, Equity, Challenge and
Transparency.


For further information on the main position
accountabilities and a comprehensive list of the essential and
desirable criteria required for this post, please refer to t~he
Job Specification in the Job information Pack
above.

What's in it for you?

As an Investor in
People, we strive for continuous improvement through the
management and growth of our staff, offering a wide range of
training and development opportunities.



As a Link
employee, you'll likely benefit from the
following:


Competitive salary, reviewed annually, and opportunity for annual performance related salary increases and discretionary non-consolidated pay awards subject to terms of the scheme 35 days' holiday per year (inclusive of public holidays) pro rata plus an additional 1 days' pro rata holiday per year after 1 years' service up to a maximum of 40 days per year Opportunity to buy and sell holiday days Enhanced company sick and family friendly pay Access to paid qualifications and a wide range of learning and development opportunities and funded professional membership Defined contribution pension with matched generous employer pension contributions plus salary exchange and additional voluntary contribution options Access to an Electric vehicle leasing scheme, subject to the terms of the scheme Life assurance scheme providing death in service benefits to named beneficiaries Healthcare cash plan for employees (and dependents) to support health and wellbeing plus discounts on shopping, restaurants and other services Employee assistance programme for employees and their immediate household dependants to support health, mental and financial well-being Annual flu vaccination Access to a savings and borrowing scheme Cycle to work scheme Travel season/travel ticket loan and much more!




For a full list of
benefits available to employees, please see the following link
-
https://www.linkhousing.org.uk/what-we-do/work-for-us/




You will work with
colleagues who offer support to ensure our customers'
expectations are met. In return, we are looking for applications
from people who will contribute to our aims and work to the
highest professional standards.



This post is
subject to Level 1 Disclosure.


Closing Date: 11:59pm on Sunday
20

th

July 2025.


Interview Date: Interviews are being held on Friday
25

th

July 2025 at Link's Edinburgh
Office.

How to Apply

Our online
application method is the most efficient way to apply and can be
started by clicking the 'Apply Now' button below. You must
complete an application form to be considered for any of our
vacancies but you don't need a CV to apply for our positions.
Also, if you aren't sure about how long you have to fill in the
form, you will be able to save it and return to it by clicking on
the 'My Applications' tab of the vacancy search page and entering
your username and password.



We can offer
suitable alternative methods to apply if requested including
although not exclusively; hard copy, Braille and audio. You can
request these by emailing our Resourcing Team at
jobs@linkhaltd.co.uk and detailing which format you would
require.


Please note that CVs will not be
considered.



Please note should
an internal applicant be successful in applying for this position
on either a seconded or permanent basis, they will move to the
terms and conditions associated with the role for the duration of
the time they are in post. The terms and conditions are outlined
in the advert above, and in the job
description.



We aim at all
times to recruit the person who is most suited to the job and
welcome applications from people of all backgrounds and from
anyone who shares our commitment to inclusion. Our offices are
fully accessible to wheelchair users and, as a Disability
Confident Leader, we will interview all disabled candidates who
meet the essential criteria.