Job Description

What do we offer?

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We welcome Staff from a wide range of backgrounds.



Whether you are experienced, starting your career, want to change careers or are returning to working life, Journey might just be for you.



We offer:


A competitive salary 36 days' annual leave 1 additional days' leave (pro rata) for each completed year of service, up to 10 additional days Holiday buy-back scheme 'Gifted' additional holiday days over the Christmas period Benenden Healthcare (private diagnostic and therapies healthcare including counselling) Discounted meals and free refreshments at our sites Cycle2Work Scheme Contributory pension scheme Enhanced Training & Development Programme Journey 'swag bag' goodies pack

Bank Staff - work when you want to

We have a register of Bank Staff who are offered occasional work covering when we have planned or unplanned employee absences.



Bank Staff are paid at the same Spinal Points as our employees, accrue their pro rata paid allocation of Journey's leave entitlement, and also enjoy the benefits of discounted lunches and free refreshments on our sites.



Bank Staff choose if they want to work when work is offered.



If you would like to join our Bank Staff register please contact us.

Salary: SP1 23,571.89 pro rata (12.25/hr)

Journey's Drivers transport people with learning disabilities from their homes to & from our Hubs. Minibus drivers normally work between 07:30 - 10:00 and 15:30 - 18:00 (Monday-Friday). Hours may marginally vary due to traffic and weather conditions.



Our minibus Drivers must be confident drivers of vehicles. Good local knowledge is essential together with an understanding of the needs of families/people with learning disabilities.



Drivers will be working with vulnerable adults. You will have key role in ensuring Safeguarding at all times.



All Staff at Journey must have an enhanced DBS Disclosure before starting their work with us. Successful applicants who have registered on the DBS update service need to provide an original copy of their certificate for us to conduct an online check.



MiDAS, COVID, First Aid and Safeguarding training forms part of induction training.

Principal Duties:

Drivers will have a current D1 driver's licence and have an interest in working with people with learning disabilities.



He/she will:


Transport Clients to and from our service a.m. and p.m.;

Ensure the health & safety of Clients in transit;

Complete daily checks to ensure vehicle safety before departure;

Report vehicle defects, faults, incidents and accidents;

Check water / oil and petrol levels every day (diesel and ad blue), and to refuel/fill as needed;

Maintain the cleanliness of the inside and outside of the minibus including taking the minibus to a commercial car wash;

Inform the Business Administrator of changes to transportation routes or Clients' needs;

Ensure confidentiality of Clients' personal data at all times in transit including Clients' names and addresses;

Take responsibility for any equipment issued by Journey Enterprises including ID badge, keys, mobile telephone, First2Help device etc.

To carry out any other duties which fall within the broad spirit, scope and purpose of this job description. This job description reflects the major tasks to be carried out by the post holder and identifies a level of responsibility at which they will be required to work. The major tasks may be reviewed from time to time to reflect changing needs and circumstances. Such reviews and any changes will be carried out in consultation with the post holder.

Core Responsibilities: All Staff

To ensure the Safeguarding of Clients within service at all times;

To maintain safe working practices, ensuring Health & Safety at work both on site and within Journey's outreach activities;

To promote Journey's mission and values;

To champion equality & diversity and inclusion for everyone;

To follow Journey's policies and procedures;

Terms and Conditions

Contracts are offered on a permanent basis.



Employees are provided with 36 days leave/annum pro rata, a contributory pension scheme, a healthcare package, holiday buy-back scheme and a Journey promotional items welcome pack. Staff are also offered discounted lunches and free refreshments.



The Charity operates between 08.30 - 16.30 from Monday - Thursdays and 08.30 - 16.00 on Fridays. All Staff who work for six hours continuously must take half an hour for lunch daily.



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Your professional development

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Find out how Journey can help achieve your goals


Journey Enterprises provides services which support adults with a learning disability to develop life and work skills and to manage their health & wellbeing.



We do not provide any personal care services and are not a Care Quality Commission regulated service.



All Clients must be able to manage continence and medication to attend Day Service.



Clients are on site from 09 .30 to 15.30, giving front-line Staff an hour pre and post Clients for preparation, reporting and clearing/cleaning.

Training and Development

Journey's Training and Development programme enables all Staff to develop their skills and practice and progress in their career. The Charity has training agreements in place and can advise on additional funding and scholarships for wider course fees.

Supporting our staff

Journey holds Disability Confident Employer, Mindful Employer and Better Health at Work and Leaders Council of Great Britain quality marks.



Our Staff are managed in small teams led by a Manager. New members of Staff are assigned a buddy who will provide information, advice and informal support.



Every Staff member receives 3-4 support & supervision sessions and an annual appraisal each year from their Manager.



The Charity has a commissioned private healthcare programme including counselling. This service is available to its employees 24/7 and their immediate family members. Our Line Managers are trained in supporting mental health and the workplace, to identifying and supporting employee carers and colleagues with disabilities.



We provide Carers and Disability Leave.

Connecting with Colleagues

Journey works across four sites and in the community. Making sure Staff meet regularly and keep in touch is a priority.



Our Teams meet every month and Hub teams have daily handovers. Whole Company, Managers and Leadership Team meetings are held bi-monthly.



Two Away Days are held annually giving everyone a chance to meet together, undertake some professional development in a fun and informal setting and meet our Trustees.



Special events and productions give Colleagues and Clients the opportunity to meet and enjoy time with others. During 2023 we celebrated our 40th year and had a wonderful Gala evening and summer fete for all Staff/ and Clients.



365 - Outlook, Yammer and Teams are used daily to communicate across the Charity, share news and best practice, and to link Staff to additional resources. All Staff are asked to login at the start of each day both to Microsoft and to our CRM, Charitylog.

Working patterns

The Charity's normal operations are 08.30 - 16.30 (Monday - Thursday) and 08.30 -16.00 on Fridays.



Some Staff have site-based roles, some combine community-based roles with site-based delivery and some undertake flexible working from home.



The Charity has a ratio of Staff working part-time and we can offer job share.



Occasionally staff are asked to undertake unsocial hours at weekends, early starts or evenings, for which Time Off in Lieu (TOIL) is given. For part-time staff agreed overtime may be paid in place of TOIL.

Pay and benefits

Our benefits package: competitive rates of pay, generous leave allowance, employer pension, sickness pay, private healthcare, Cycle2Work, annual leave buy-back, discounted meals and refreshments and a Journey swag-bag.


"There is a genuine feeling of dedication and commitment around fun and a 'can-do' attitude." (feedback from Staff during IIP inspection)

Eligibility to work in Social Care Services

Under the Health & Social Care Act, all Social Care workers must be qualified to work with vulnerable adults and/or children. If you are applying to us to work as a Learning Disability Support Worker with our Clients you must already hold, or be prepared to work towards, your NVQ 2 in Health & Social Care. Our Seniors take Level 3 Health & Social Care. Managers of Health & Social Care Services must have a Level 5.



This applies to all Bank and Agency workers who wish to work at Journey.



The UK Government's Skilled Worker Visa for Health & Social Care has now ended for qualified and experienced social care workers. The visa only applied to Care Quality Commission Regulated Services. Journey Enterprises does not provide Regulated Services and was therefore not part of the Visa and sponsorship programme.