Job Description

Volunteer Car Drivers required , do you have spare time and what to make a difference? Are you prepared to rise to the challenge of supporting us and volunteering with EEAST and feel ready to work with us to deliver the high standards that we are committed to provide our patients? If so, please apply now!!



The role of a volunteer car driver with the East of England Ambulance Service NHS Trust (EEAST) requires you to collect patients from their home, ensuring that they have their appointment card with them, any medications they may need, ensure that they have secured their home, have the door key with them, then assist them safely into your vehicle.



The patients will be able-bodied individuals, capable of getting into your vehicle with the minimum of assistance.



You are required to have a valid, full driving licence, with no more than THREE penalty points.



You are required to have your own vehicle, with at least four seats, four doors and seat belts fitted in the front and rear.



The Trust will reimburse you for mileage driven for the purposes of volunteering and this will be paid at rates which are designed to be compliant with HM Revenue and Customs amounts for mileage allowance payments, being in September 2023: 45p per mile up to 10,000 miles and then at 25p per mile above 10,000 miles, with a per patient passenger allowance of 5p per passenger per mile.



Safe transfer of patients to and from their home/hospital appointments



You are required to always treat patients, colleagues and all staff with dignity, respect, and courtesy at all times, presenting a professional and caring image.



You need to be a careful driver, who considers the comfort and safety of their passengers at all times.



To maintain high standards of patient safety and care, punctuality, politeness, and courtesy at all times



To be honest, reliable, a safe and conscientious driver, punctual and polite and respect patient and staff confidentiality.



We deliver the patient transport services in Cambridgeshire, Bedfordshire, Hertfordshire, North, and West Essex.

Our vision is underpinned by four goals:

Be an exceptional place to work, volunteer and learn.



Provide outstanding quality of care and performance.



Be excellent collaborators and innovators as system partners.



Be an environmentally and financially sustainable organisation.



We will aim to make the Trust a place where all who work and access our services are free from all forms of discrimination and where the diversity of our staff patients, visitors and service-users is recognised as a key driver of our success and is openly valued and celebrated.



The Trust will reimburse you for mileage driven for the purposes of volunteering and this will be paid at rates which are designed to be compliant with HM Revenue and Customs amounts for mileage allowance payments, being in September 2023: 45p per mile up to 10,000 miles and then at 25p per mile above 10,000 miles, with a per patient passenger allowance of 5p per passenger per mile.



As a volunteer car driver, you are expected to work with us to deliver and maintain the high contractual standards that EEAST are contracted to deliver.



You are required to maintain good basic levels of personal hygiene and although there is no strict dress-code, clothing must be clean and of a smart-casual style (beach shorts, vests and flip flops are unacceptable).



Your car must be clean and tidy when transporting EEAST patients. At no time is smoking/vaping permitted by yourself or any passenger in the vehicle whilst carrying out EEAST duties



You will be required to assist the ambulance service as part of their commitment to reducing cross-infection (Infection, Prevention and Control Guidelines)



Please read the attached Role Description for full details and responsibilities of the role you are applying for.