Job Description

Job Overview

We are seeking an experienced and dynamic Pub & Restaurant Manager to oversee the daily operations of our unique and fantastic establishment. The Dark Horse Pub is Camden based brand, it's heartbeat is driven my music. We provide excellent pub food in a unique and dynamic environment. The ideal candidate will possess a strong background in hospitality and culinary arts, with a passion for delivering exceptional dining experiences. This role requires effective leadership, team management, and a commitment to maintaining high standards of food safety and quality.

Responsibilities

Manage all aspects of the pub and restaurant FOH operations, ensuring smooth and efficient service delivery Supervise front-of-house team, fostering a positive work environment Manage licensing and compliance to ensure that the business complies with all of it's licensing responsibilities Maintain inventory levels, placing orders for supplies as needed Carry out training programs for staff on health and safety and customer service Handle customer inquiries and complaints in a professional manner, ensuring satisfaction Collaborate with the kitchen team to create innovative menus that reflect current culinary trends Monitor financial performance, including managing a weekly P&L, budgeting and cost control measures

Requirements

Proven experience in pub, restaurant and venue management. Strong experience in creating a team that will deliver amazing customer service Demonstrated ability to lead and manage teams effectively Excellent interpersonal skills with a focus on customer service and hospitality Familiarity with licensing and food safety regulations Previous experience in supervising staff within a restaurant environment is essential A commitment to maintaining high standards of cleanliness and organisation in the restaurant

Why Join Us?

At The Dark Horse Camden, you'll be part of an ambitious team creating extraordinary experiences for artists and audiences alike. This role offers the chance to make a tangible impact on one of London's most exciting new venues, while working alongside industry-leading professionals in a dynamic and supportive environment.

Job Type: Full-time

Pay: 45,000.00-50,000.00 per year

Experience:

Hospitality management: 2 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person