Job Description

Community Liaison/ Social Value Officer

As a well-established Civil Engineering Company founded in 1972, we are now recruiting for a Community Liaison / Social Value Officer to join the team on a full-time permanent basis Monday to Friday in our Head Office in Motherwell. This role centres on community engagement and social value delivery across Civil Engineering and Infrastructure projects. The role involves establishing strong relationships with stakeholders, supporting social value commitments, contributing to tenders, and ensuring accurate reporting of social value. If you are proactive and have a can-do attitude with the flexibility to adapt to changing project needs this role is for you.

The Role:

Act as a point of contact for residents, businesses, local authorities, and community groups. Stakeholder Engagement Identification and mapping of key stakeholders, including local communities, government bodies and other relevant organisations. Assist in the development and maintenance of stakeholder communication plans, ensuring timely and effective communication throughout project lifecycles. Participate in stakeholder meetings and public engagement sessions Plan and deliver community events, school engagement, and site visits. Respond professionally to public enquiries, feedback, and concerns, supporting the project public liaison officer when required. Build positive, lasting relationships in the communities surrounding project

Social Value Delivery:

Deliver project specific social value plans including local recruitment, skills development, volunteering, and engagement with local SMEs and social enterprises. Work with internal teams and subcontractors to embed social value into project delivery. Engage with community organisations and charities etc. to deliver benefits locally. Ensure delivery is aligned with frameworks such as the National TOMs, CCS, and bespoke client specific models.

Social Value Reporting:

Collect and track data on social value activities and community engagement outcomes. Prepare accurate and timely reports for internal stakeholders, clients, and external platforms (e.g., Social Value Portal). Create case studies and visual materials to communicate impact. Support audits and reviews by maintaining well organised and compliant records.

Support to Tendering and Preconstruction:

Collaborate with bid and estimating teams to develop assist with social value responses for tenders and prequalification documents Research local needs and stakeholders. Provide supporting evidence and examples of previous social value success. Attend events and presentations as required.

Compliance:

Ensure compliance with current legislation, CCS Code of Considerate Practice, and client requirements. Support preparations for CCS site audits. Feedback lessons learned and contribute to continuous improvement processes.

Additional Role Requirements

This role will require regular travel to project sites across the region, with flexibility for occasional evening or weekend commitments particularly around community events. A full UK driving licence and access to your own vehicle would be beneficial.

What we are looking for

We're looking for candidates with experience in community engagement, social value or stakeholder relations preferably within the construction or civil engineering industry. You'll need strong interpersonal, presentation and written communication skills along with a proven ability to manage data and produce clear evidence-based reports. Familiarity with social value frameworks (such as National TOMs and CCS) and reporting platforms (like the Social Value Portal) is highly valued. Experience supporting bid teams as well as strong organisational skills and the ability to work both independently and collaboratively.

About You

Above all, we're seeking someone with a positive, proactive attitude who can engage confidently with a range of people and adapt to the evolving needs of both projects and communities. A genuine passion for creating a lasting positive difference through infrastructure projects is essential.

Preferred Qualifications

Degree or equivalent experience in, or a related field. Training in stakeholder engagement, or social value measurement. Knowledge of the construction industry is preferred Comprehensive training and development, financial support towards relevant role qualifications 24/7 counselling and support helpline Salary sacrifice schemes. Death in service benefit. Income Protection. Company pension 25 annual leave holidays plus public holidays. Employee Health & Wellbeing App
Founded in 1972 by brothers Charles and James Wills, our company is built on strong family values. We specialise in designing and delivering complex civil engineering projects - mainly roads and bridges, but also street works, utilities, flood prevention, marine works, land reclamation, earthworks and wind farms. Our work reflects our commitment to quality, environmental protection and sustainability.

If you are interested in this role then please apply

Job Types: Full-time, Permanent

Pay: From 32,000.00 per year

Benefits:

Bereavement leave Company car Company events Company pension Employee mentoring programme Free parking Health & wellbeing programme Life insurance On-site gym On-site parking Private medical insurance Sick pay Transport links Work from home
Schedule:

Day shift Monday to Friday
Work Location: In person

Reference ID: Public/SV/Head