Job Description

About AES Food Equipment

AES Food Equipment is a specialist UK supplier of equipment to the food production factories. We work with leading European manufacturers to supply meat rail installations, abattoir equipment, hygiene entrances, and industrial washing machines.

As we continue to grow, we're looking for a reliable, organised

Purchasing & Customer Service Coordinator

to join our small, friendly team in Clevedon.

About the Role

This is a varied position supporting both purchasing and customer operations. You'll manage customer orders from confirmation through to delivery, liaising with suppliers, raising purchase orders, arranging transport and import documentation, and keeping customers fully informed.

It's an ideal role for someone who's methodical, takes pride in accuracy, and enjoys seeing jobs through from start to finish.

You'll:

Process customer orders and create purchase orders for suppliers Liaise with suppliers and freight partners to arrange deliveries and collections Keep customers updated with order status, dispatch details, and after-sales support Coordinate with our warehouse team to ensure timely dispatch and accurate stock handling Track shipments and update internal systems (Zoho / Excel / email) Assist with import documentation and logistics scheduling Support general office administration when required

Skills & Experience

Excellent organisational and communication skills Confident using Excel, email, and online systems Experience in a coordination, purchasing, or customer service role Ability to multitask and follow processes accurately A proactive mindset and willingness to take ownership Experience with stock or logistics systems (e.g. Zoho, Xero, ERP) - desirable but not essential

What We Offer

25,000-27,000 per year depending on experience Monday-Friday, 8:30 am - 4:30 pm (on-site in Clevedon) 20 days holiday + bank holidays + birthday off Christmas and New Year shutdown Small, friendly team with ongoing development opportunities Varied role with real responsibility and autonomy
If you're someone who enjoys keeping things organised, communicating clearly, and working as part of a tight-knit team, we'd love to hear from you.

Job Types: Full-time, Permanent

Pay: 25,000.00-27,000.00 per year

Benefits:

Casual dress Company pension Flexitime Free parking On-site parking
Work Location: In person