Job Description

Muller UK & Ireland is wholly owned by Unternehmensgruppe Theo Muller which employs over 31,000 people throughout Europe. In the UK, Muller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Muller is ranked within the top 20 in The Grocer's Top 100 list of Britain's Biggest Brands and is picked from shelves millions of times each year. Muller UK & Ireland includes:


Muller Milk & Ingredients which aims to be Britain's private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country.


Muller Yogurt & Desserts which is the UK's leading yogurt manufacturer which aims to create millions more Muller moments for its consumers. It is responsible for major brands like Muller Corner, Mullerlight, Muller Bliss, Muller Rice, FRijj and Muller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility.

QA Quality Improvement Specialist

Location:

Market Drayton, Telford, or Minsterley (Hybrid)

Hours:

Monday to Friday, 9am-5pm (flexible)

Contract:

12-month Fixed Term

Join our Quality Team and help shape the future of excellence across our Yogurts & Desserts Business Unit.

We're looking for an experienced and driven

QA Quality Improvement Specialist

to support quality and process improvement initiatives across our three manufacturing sites. This is a technically focused role requiring strong cross-functional collaboration with site teams and Group Functions.

What You'll Be Doing:

Act as the Business Unit lead for PEP implementation across all Yogurt and Dessert sites, ensuring strong stakeholder engagement and technical input. Set and manage the VPO (Value-Driven Production Operations) budget for your area in collaboration with BU colleagues. Drive the transition to a paperless Quality Management System, improving IT systems and SAP-based tools for efficient data use. Lead validation and verification programmes for CIP/SIP processes across the Business Unit. Champion VPO initiatives and support cost-effective recipe changes and process improvements. Develop and maintain systems to monitor quality and food safety performance. Support root cause analysis and corrective action planning for quality and spoilage issues. Mentor and coach team members, promoting professional standards and company values. Facilitate best practice sharing across sites and support the development of operational strategy.

Project Management Responsibilities:

Lead quality-related elements of CI projects in line with business and operational goals. Support quality systems during commissioning of new assets and manage small capital quality improvement projects. Oversee specification management for NPD and MEK changes, ensuring all documentation is accurate and compliant. Liaise with suppliers to ensure ingredient information is approved and available pre-launch. Manage pack copy briefs and artwork processes using PAS Media. Ensure all NPD documentation meets BRC and third-party certification standards.

What You'll Bring:

Proven experience in a technical quality role within food manufacturing, ideally across multiple sites. Strong understanding of quality systems, continuous improvement, and data-driven decision-making. Excellent stakeholder engagement and communication skills. Experience with SAP, digital QMS tools, and project management. A proactive, collaborative mindset with a passion for driving change.

What's in it for you?

A competitive salary 10% Bonus paid annually Progression routes and career development / continuous training 8% Company match pension X2 Life Assurance Muller Rewards discount scheme offering over 800 discounts Free uniform/PPE To be part of a globally recognised brand



Contact Details:
F.A.O. UK Recruitment, Muller UK & Ireland, Shrewsbury Road, Market Drayton, Shropshire, TF9 3SQ