Job Description

Overall Purpose of the Role:

Responsible for operating the Quality Management System (QMS), writing procedures and processes to support the QMS development. Lead and undertake audits across all areas of the business as well as across the supply chain. Provide training and champion the Quality Management System. Work on many phases or sub-tasks of projects or entire projects of moderate complexity, with results impacting on project completion. Work under general supervision, reviewed at project milestones and/or on completion by Senior Management.

Core Responsibilities

System Development & Implementation:

Design, implement, and maintain the QMS, including writing necessary procedures, policies, and quality standards.

Process & Documentation Control:

Oversee the creation and accuracy of all quality documentation and manage processes to ensure they comply with quality standards and regulations.

Auditing:

Lead internal and external audits of the company's and suppliers' processes to ensure compliance with the QMS and regulatory requirements.

Corrective & Preventive Actions (CAPA):

Lead root cause analysis for quality issues and develop CAPA plans to prevent recurrence.

Data Analysis & Improvement:

Monitor, analyze, and report on quality data to identify trends, inefficiencies, and areas for continuous improvement.

Compliance:

Ensure the QMS meets the requirements of relevant quality standards (e.g., ISO 9001) and customer or regulatory requirements.

Training & Support:

Provide training and support to employees on quality processes, policies, and the QMS itself.

Supplier Management:

Liaise with suppliers to ensure their materials and processes meet quality requirements.

Customer Satisfaction:

Work with teams to improve product quality and increase customer satisfaction.

General and Task Management

Oversee effective implementation of the Quality Management System throughout the company, including any business accreditations

Maintain the Quality Manuals and Quality Procedures and ensure contents are appropriate for business

Analyse current and future procedural needs of the business

Organise and manage the plant internal audit system and the corrective action reporting system

Conduct Quality Systems audits and assist in training/guidance to other auditors

Host external Quality System audits

Provide training on Quality issues and business processes

Coordinate the review of Quality procedures associated with plant continuous improvement initiatives

Plan Standard Operating practices required under the overriding Quality procedures

Maintain the Standard Operating Procedure content and coordinate the issuing of these documents

Support other functional areas of the business including procurement, business services and design

Undertake internal project and management audits during the tender, design and manufacture stages

Collate quality data for monitoring targets

Assist with training of quality awareness

Report on Key Performance Indicators (KPIs) in order to adhere to process and prevent occurrence of any non-conformity relating to product, process or system

Assist with first off sample approvals

Keep up with current and developing manufacturing and engineering trends that concern product quality

Undertake special projects as required

Contribute to continuous improvement activities

Quality control of work by appropriate reviews

Support and lead process improvement activities

Write reports and present progress at project meetings and to clients

Achieve goals within budget

Conduct benchmarking studies to determine best practices/designs and future trends Plan projects or subtasks so they may be tracked and presented

Attend various meetings and action/communicate instructions

Undertake continuous training and development

Perform root cause analysis and resolve problems

Independently determine approach and assigned tasks

Any other Duties Deemed necessary by management.

Job Types: Full-time, Permanent

Pay: 35,000.00-45,000.00 per year

Benefits:

Company pension On-site parking Referral programme
Work Location: In person