Job Description

Job Overview

We are seeking a highly organised QOF Administrator and IT Coordinator to join our dynamic team. The ideal candidate will play a crucial role in supporting Practice Achievements and IT operations, ensuring that all systems run smoothly and efficiently. This position requires strong organisational skills, a knack for data entry, and proficiency in various software applications. The successful candidate will be responsible for ensuring that the Practice continues to perform well and for providing IT support to staff.

Job description: (this list is not exhaustive)

Work towards the relevant QOF and LES targets for each financial year.

Undertake regular clinical audits on all QOF targets and ensure that current and proposed achievements are within the expected ranges

Recall patients for Annual Reviews - by telephone, text, letter and email

Monitor all relevant investigations and ensure that these are carried out in the relevant time frames

Ensure that patients are on the correct medications and dosage as per QOF targets and protocols

Maintain patient information & clinical coding as identified in the QOF & LES indicators

Submit information where required and within the expected timeframes

Work closely with members of the clinical team to ensure that all data is correctly recorded to ensure achievement of targets

General office duties

Sort day to day IT issues and direct team members to advice where necessary

Any additional duties as required

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & safety:

The post-holder will assist in promoting and maintaining their own and others' health, safety and security as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include:

Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Actively reporting of health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general/patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holder's role Undertaking periodic infection control training Reporting potential risks identified Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of people's rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner that is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance Work effectively with individuals in other agencies to meet patients' needs Effectively manage own time, workload and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members Communicate effectively with patients and carers Recognize people's needs for alternative methods of communication and respond accordingly

Contribution to the implementation of services:

The post-holder will:

Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate
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Person Specification

Essential:

Office skills including typing and computer skills

Good and confident telephone manner

Ability to work independently and use own initiative

Ability to work as part of a team

Ability to manage own time effectively both short and long term

GCSE Maths & English grade 4 or above

A basic understanding of IT hardware & software

Desirable:

Experience in health care

Experience in the SystmOne clinical IT system

Understanding of QOF and LES processes

Full training available in post for the successful candidate.

20 hours per week, Tuesday to Friday. 12.79 p.h.

If you possess the required skills and are eager to contribute to our team as an IT Coordinator, we encourage you to apply for this exciting opportunity.

Job Types: Part-time, Permanent

Pay: From 12.79 per hour

Expected hours: 20 per week

Benefits:

Company pension
Work Location: In person

Application deadline: 24/07/2025
Reference ID: QOF Admin 07/25