Job Description

Qualifications Administrative Assistant (Apprenticeship)

Salary: 24,258 - 24,789 per annum (Grade 3)

Contract type: Full-time (36.5 hours), fixed-term for 18 months.

Are you organised, curious, and ready to get your foot in the door of the business world? Whether you're fresh out of education or looking for a new direction, our Business Administration Apprenticeship is the perfect launchpad for your career.

You'll work alongside professionals, gain real-world office experience, and get paid while you study for a nationally recognised qualification.

The experience

Throughout the contract, you will be supported to achieve a Level 2 foundation apprenticeship in Business Administration. This will be achieved through a combination of experience in an administrative role, 1-2-1 learning sessions and online workshops. The course will be tailored per learner but aims to enhance skills and confidence in business administration, customer service, technical and practical skills alongside communication and IT skills.

You will provide general administrative support to our Qualifications Support Team (QST). QST act as a central point of contact for the organisation in providing style consistency, version control and a rigorous amendments process for qualification documents. Working under the direct supervision of Administrative Officers and the Qualifications Operationalising Manager, key duties in this role will include:

administrative support for meetings producing/formatting documents reviewing data improve information/data collection processes support operationalising new qualifications

About you

No previous experience is required; just the right attitude. Candidates should demonstrate they are organised, enthusiastic, and eager to learn. We're looking for good communicators who are keen to grow a career in business administration within the education sector.

Benefits

At WJEC, we take pride in being an inclusive and supportive place to work. We also offer a range of excellent benefits including: 25 days annual leave per year (in addition to 16 statutory / additional holidays) adjusted for part-time/compressed working patterns, free Welsh lessons, a generous pension scheme and numerous family friendly policies. A career with WJEC can be extremely rewarding and you will be encouraged throughout with great opportunities to develop your professional and personal skills.

This role falls within the hybrid working model, enabling the successful candidate to split their time between WJEC offices and working at home, subject to business need. As such, applications are invited from individuals across the UK but please note that regular working from our Cardiff offices will be required and whilst flexibility can be discussed, this team currently attend the office, on average, one day a week.

To find out more about the role, or about working for us, please do not hesitate to contact HR, (HR@wjec.co.uk) who would be more than happy to answer your questions.

Closing date: 09:00, Thursday 09 October 2025

Job Types: Full-time, Fixed term contract, Apprenticeship
Contract length: 18 months

Pay: 24,258.00-24,789.00 per year

Benefits:

Additional leave Bereavement leave Casual dress Company pension Cycle to work scheme Flexitime Free parking On-site parking Work from home
Work Location: Hybrid remote in Cardiff CF5 2YX