Job Description

Job Summary

We are seeking a dedicated and organized Dental Receptionist cum Qualified Denta nurse to join our team. The ideal candidate will be responsible for managing the front desk operations of our dental practice, ensuring a welcoming environment for patients while handling administrative tasks efficiently. This role requires excellent communication skills, attention to detail, and proficiency in various medical and dental software systems.

Responsibilities

Greet patients warmly and assist them with the check-in process. Schedule appointments and manage the dental office calendar. Handle patient inquiries via phone and in-person, demonstrating excellent phone etiquette. Verify insurance information and perform insurance verification for patients. Maintain accurate patient records in compliance with HIPAA regulations. Process medical billing and coding using various EHR systems such as Epic, Meditech, or eClinicalWorks. Review documentation for accuracy and completeness. Assist with medical collections as needed. Manage multi-line phone systems efficiently to ensure prompt communication. Maintain cleanliness and organization of the front desk area. Collaborate with dental staff to ensure smooth clinic operations.

Qualifications

Previous experience as a Dental Receptionist or in a similar role within a dental or medical office is preferred. Familiarity with dental terminology, CPT coding, ICD-9, and ICD-10 is highly desirable. Proficient in using Debtal software such as Exact . Strong computer skills including Microsoft Office Suite and typing proficiency (10 key typing is a plus). Knowledge of medical billing, and health information management is beneficial. Excellent customer service skills with a focus on patient satisfaction. Ability to handle clerical tasks such as filing, documentation review, and administrative support effectively. Strong organizational skills with the ability to multitask in a fast-paced environment. Join our team and contribute to providing exceptional care while ensuring efficient office management. We look forward to welcoming a new member who shares our commitment to patient service excellence.
Job Type: Full-time

Pay: 12.21-15.00 per hour

Expected hours: 40 per week

Benefits:

Free parking On-site parking
Application question(s):

Qualified Dental nurse or near to qualification.
Location:

Lydney GL15 5DG (required)
Work Location: In person