We are seeking a dedicated and friendly Dental Receptionist to join our practice. The ideal candidate will play a crucial role in providing excellent patient care and ensuring the smooth operation of our dental office. As the first point of contact for patients, you will be responsible for managing appointments, handling patient inquiries, and maintaining an organised front desk environment.
Responsibilities
Greet patients warmly and assist them with check-in and check-out procedures.
Schedule and confirm appointments, ensuring optimal use of the dentist's time.
Maintain accurate patient records and manage confidential information in compliance with data protection regulations.
Handle patient inquiries via phone, email, or in person with professionalism and care.
Process payments and manage billing inquiries efficiently.
Collaborate with dental staff to ensure seamless patient flow and high-quality care.
Keep the reception area tidy and organised to create a welcoming atmosphere for patients.
Skills
Strong communication skills in English, both verbal and written, to interact effectively with patients and staff.
Excellent organisational skills to manage multiple tasks efficiently in a busy environment.
Background or experience in patient care or nursing is advantageous but not essential.
Basic IT skills for managing appointment systems and electronic health records.
A friendly disposition with a commitment to providing exceptional customer service. If you are passionate about contributing to a positive patient experience within a dental setting, we encourage you to apply for this rewarding position as a Dental Receptionist.
Job Type: Full-time
Pay: From 24,420.00 per year
Work Location: In person
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