Job Description

Quality & Compliance Manager, Education

Place of work:

Head Office in East Grinstead with occasional travel to London College, with hybrid possibility once trained

Type of Job:

Part-time 2-3 days per week, freelance or permanent

Salary:

between 35K - 45K, pro-rata, according to skills and experience

About CNM:

CNM has been a well-established training provider for natural therapies for over 25 years, with ten colleges in the UK and Ireland. At the College of Naturopathic Medicine (CNM), we train people to become health professionals in Natural Therapies. With a commitment to providing exceptional service to our students, we are dedicated to fostering a supportive learning environment and ensuring the success of every individual enrolled in our courses.

The role:

We are seeking a dedicated and detail-oriented Quality & Compliance manager to join our team. In this role, you will be responsible for maintaining and updating our QA policies and procedures, ensuring all documents reflect current practices and standards. You will play a crucial role in supporting our academic and executive board and managing various documentation processes.

Your responsibilities will include (but not be limited to):

Conducting an annual review of CNM QA Policies and Procedures to ensure accuracy and up-to-date information, including making cosmetic corrections, consistent formatting and minor updates. Creating and maintaining a document version control system for all policies and procedures, and ensuring compliance. Drafting and updating QA documents such as QA Policies and Procedures, s, Handbooks, Work Instructions, Meeting Agendas/Minutes. Lead external course accreditation or support as required, and course approval projects as instructed by the Managing Director, Principal, or Education Director. Preparing with the Academic Director and circulating Overall Academic Board (OAB) Agenda and Minutes to include attending in person to take Minutes. Attending committee meetings, as required. Chairing Risk, Audit & Compliance committee meeting. Preparing documents for Executive Board. Keeping schedule of Committee meetings and ensuring compliance. Ensuring compliance of CNM Health & Safety policy, in particular of CNM owned building (London). Circulating Work in Progress (WIP) documents to relevant department heads for confirmation before final approval. Conducting desk research for new projects as requested by the Operations Manager or Managing Director or Principal. Be CNM's DSL (Designated Safeguarding Lead) by acting as the main source of support, advice and expertise for safeguarding.

Requirements:

Proven experience in quality assurance or a similar role. Strong attention to detail and excellent organisational skills. Ability to draft and update various documents accurately. Proficient in conducting desk research and compiling comprehensive reports. Effective communication skills for liaising with department heads and management. Ability to work independently and take initiative when necessary. Familiarity with academic processes and external course accreditation is a plus.

Benefits:

Free short courses Store discount card Bike to work scheme Personal development Increased holiday with length of service (max 26 days + 8 bank holidays) Paid sick leave after the first year of employment Two company parties per year.
Job Types: Part-time, Permanent, Freelance

Pay: 35,000.00-45,000.00 per year

Benefits:

Casual dress Company events Company pension Cycle to work scheme Employee discount Flexitime Free parking On-site parking Referral programme Sick pay Store discount Work from home
Work Location: In person