If you are looking to join an energetic and vibrant organisation that truly makes a difference to people's lives on a daily basis we would like to hear from you. Our team members are adaptable, friendly, polite and caring. They enjoy working as a team with people from different cultures and backgrounds. Do you share these values? Then we could have just the role for you.
Join us to work in partnership with the NHS, delivering scheduled treatments to private and NHS patients. It's a chance to be part of an agile and innovative healthcare company that's determined to help our partners introduce new ideas and new ways of working. And it's an opportunity to pursue a rewarding career as a key member of a caring team.
We're looking for an experienced and passionate Governance & Quality Manager to lead clinical governance, patient safety and quality improvement across our hospital and UTC. Reporting to the Head of Nursing and Clinical Services and accountable to the Hospital Director, you'll play a pivotal role in embedding a strong governance culture that delivers safe, effective and patient-centred care -- every day.
NB: There will be a requirement for on calls as part of this role.
What you'll be doing
Leading and embedding clinical governance systems to monitor, improve and assure quality and safety
Overseeing incident management, risk registers, audits and patient safety investigations (PSIRF)
Acting as the organisational lead for patient experience, ensuring learning from feedback, complaints and incidents drives real improvement
Supporting CQC compliance, inspections, statutory notifications and quality reporting
Chairing Clinical Governance meetings and contributing to senior leadership forums
Leading Infection Prevention & Control governance and assurance
Line managing and developing the Governance Administrator and Patient Relations Facilitator
Working collaboratively with clinical and operational leaders to continuously improve outcomes
What you can expect in return:
Competitive rates of pay commensurate with experience
No routine scheduled evenings or weekends
An extensive range of wellbeing and lifestyle benefits
The support you need to grow in your role and continue your professional development
Outstanding long-term career opportunities
What we'll look for in you
A
registered healthcare professional
(NMC or HCPC) with a relevant degree
Proven experience in
clinical governance, quality improvement and leadership
within a hospital setting
Strong knowledge of patient safety, risk management, audit, complaints handling and regulation (CQC)
Confident communicator with the ability to influence, lead and inspire multidisciplinary teams
Data-driven, organised and comfortable using systems such as Datix, MS Office and PowerBI
A visible, values-led leader who champions safety, learning and excellent patient experience
If you're driven to make a meaningful impact on quality, safety and patient experience -- we'd love to hear from you.
If you have any questions, contact Kerry.Mills@practiceplusgroup.com
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