Job Description

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Quality Assurance Business Support Apprentice (CDC)

location_on
Civic Office
06/07/2025


Quality Assurance Business Support Apprentice (CDC)


The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.


Job details

Salary

7.55 per hour/14,526 per annum, from 1st April 2025 for more information see advert details.

Contractual hours

37

Basis

Full time

Region

Doncaster

Job category/type

Commissioning

Date posted

23/06/2025

Job reference

REQ20535

Job description

Based at: Civic Office, Waterdale, Doncaster, DN1 3BU (with possible option to Work From Home on occasion)

Salary details:

7.55 per hour/14,526 per annum from 1st April 2025, for all ages in their first year of the apprenticeship. The National Minimum Wage as appropriate to age is then paid

for the remainder of the apprenticeship contract following

completion of the first year. For more information on the rates of pay click on the following link:

https://www.gov.uk/national-minimum-wage-rates

Contract Type: (Apprenticeship) Temporary Fixed-term for

18 months to 2 years

Hours: Full-time, 37 hours per week

Closing date: 6th July 2025

The City of Doncaster Council is a confident, ambitious organisation which puts improving the life of its residents at the centre of everything we do. You have a opportunity to be part of this in the role of Quality Assurance Business Support Apprentice.



Apprenticeships within the City of Doncaster Council are seen and valued as high-quality pathways to successful careers, providing opportunities for new and existing employees to develop. Simply put an apprenticeship is a real job with training and experience in the workplace. We are pleased to be expanding our apprenticeship programme and we have created a range of exciting new opportunities for a range of job seekers.



If you are looking for an apprenticeship where you can make a difference to a vibrant city in Yorkshire, City of Doncaster Council have the perfect apprenticeship for you.

About the role

The apprenticeship offers a fantastic opportunity to gain hands on experience in learning about the Children, Young People and Families Directorate and gaining invaluable experience of working with and supporting the Children's Quality, Commissioning and Education Services.



The apprenticeship will support the ongoing delivery of Safeguarding training to Schools and Commissioned Providers as well as wider administrative support to the Children's Quality and Commissioning teams. The successful candidate will play an important role in ensuring that appropriate services are in place to improve the lives of the children in Doncaster.



In this role you will work towards your Business Administrator Level 3 Apprenticeship with Doncaster College.

About You

No experience is required, just a desire to succeed, enthusiasm and a keen interest in Council functions and the organisation in general. Due to the nature of this role, you will represent the Council, evidencing the professional and business-like approach we have to customers, potential customers and other partners. You will be expected to work in accordance with service standards, procedures and timescales and take a significant role in ensuring we meet our service priorities, so a flexible approach is required.

About Us

We believe that having a good work/life balance is crucial, so we offer all of our employees 29 days holiday, a local government pension scheme, and many other discounts and benefits. As well as ensuring you have what you need to perform your role, we'll provide support throughout your training.



Doncaster Council is committed to meeting the needs of our diverse community where we strive to improve the quality of life for all. We are also committed to safeguarding and promoting the welfare of children and young people.



Please note that your personal details may be shared with the appointed training provider as part of the recruitment process.



This is a really exciting opportunity for an individual looking to develop their career and gain invaluable experience as a Business Support Apprentice in the Children, Young People and Families Directorate. The skills, knowledge and experience gained from this position will provide a good basis for further progression within the Council.



Further details about the responsibilities and requirements of the role are contained in the job profile and role summary.

In return for your hard work and dedication, we can offer you the chance to be part of a great team dedicated to ensuring that all people in Doncaster thrive. You will also have access to a variety of attractive employee benefits including competitive leave entitlement, a generous local government pension scheme, a wide range of well-being support and development opportunities. You will also have access to a range of staff discount and benefits schemes. More information on the benefits available to you as a City of Doncaster Council employee can be found in the attached benefits book.

Please ensure you view the job summary and job profile as you will need to demonstrate in your application form how you meet the required criteria.

Shortlisting: 7th July 2025.

Interviews: Week commencing 14th July 2025.



For further information about the role please contact Kate Featherstone-Bennett at Kate.Featherstone-Bennett@doncaster.gov.uk

If you require support with completing the application or with interview skills in general, please contact the Advance team via email advanceemploymenthub@doncaster.gov.uk or visit their website www.advancedoncaster.co.uk for further details.


English Fluency Duty Under The Immigration Act 2016: As you are applying for a customer facing role, you must have the ability to converse easily with customers being able to provide advice and guidance in accurate spoken English.


Doncaster Council is committed to meeting the needs of our diverse community where we strive to improve the quality of life for all. We are also committed to safeguarding and promoting the welfare of children, young people and adults and expect all staff to share these commitments.


City of Doncaster Council is a disability confident employer committed to a fully inclusive and accessible recruitment process. We offer interviews to disabled people who meet the minimum criteria for the job, are flexible when assessing people so disabled applicants have the best opportunity to demonstrate they can do the job and make reasonable adjustments as required.
Quality Assurance Business Support Apprentice (CDC)