About The Role FDM is a global business and technology consultancy seeking a Quality Assurance Business Analyst to work for our client within the insurance sector. This is initially a 6 -month contract with the potential to extend and will be a hybrid role that will be based in London. Our client is seeking a Quality Assurance Business Analyst to join a major transformation programme within a global organisation. This role plays a pivotal part in shaping and assuring the delivery of a multi-year compliance initiative, with a specific focus on policy and standards development, process optimisation, and programme oversight. The successful candidate will work collaboratively across various workstreams-covering technology, operations, training, and culture-to provide subject matter expertise and ensure alignment with key risk and control frameworks. This role offers an exceptional opportunity to influence high-impact, global change at the forefront of compliance and financial crime transformation. Responsibilities
Provide insights and support the drafting of policies and standards across the programme
Conduct detailed appraisals and business case analysis, including KPIs, KRIs, risk assessments, efficiency gains, synergies, and investment requirements
Perform comprehensive current state process mapping, identifying pain points, inefficiencies, and improvement opportunities
Define and document future state processes with full RACI (Responsible, Accountable, Consulted, Informed) alignment
Lead and contribute to subject matter reviews across multiple workstreams
Support the development of key programme deliverables, including Operating model design, Control frameworks and risk assessments, Governance structures (committees, forums), Reporting mechanisms, Technology and data requirements
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