Job Description

Quality Assurance Surveyor - Birmingham

We are a domestic Endorsed Quality Scheme for home improvements carried out in and around the home. We are passionate about quality and assuring suitability of improvements and what that means for homeowners and the installation Businesses.

We are looking to recruit a driven individual from a Building trade/ Construction related background, to undertake building fabric inspections post the completion of works being undertaken.

The surveys will be based on completed works within the domestic property environment. Therefore, a good domestic building knowledge preferably through a related trade qualification would be preferable.

Key responsibilities will include -

Undertake and deliver inspection reports across multiple differing projects ensuring that quality is maintained. Managing the identification and correction of identified issues. Reporting any unsafe situations identified whilst carrying out visits
You'll be part of a team of our team of surveyors drawn from various trade backgrounds reporting to a Lead Surveyor. While you will carry out visits independently, you'll always have the support of your team, with opportunities to share knowledge, expertise, and learn from others in a friendly and supportive environment.

Travelling to properties is a key part of the role, so successful candidates will be considered based on their ability and flexibility to cover areas in and around Birmingham.

Here's what you will need to be successful in the role:

Good Building trade/construction-based knowledge and experience and or experience within domestic home upgrades. Ideally hold relevant Building Trade/Construction/service installer qualification or similar qualification in relation to domestic properties. Experience and awareness of building construction, standards, and legislation. Ability to work remotely and on own initiative managing your portfolio of work efficiently to deadlines. Demonstrate a commitment to quality in all areas of your work. Provide excellent customer service - being the external representative of TrustMark to homeowners and other end users. Possess excellent communication, interpersonal and written skills. Be empathetic and understanding of situations but with the ability to remain independent focusing on the matter in hand. Computer literate with a working knowledge of Microsoft Office and associated applications. Travelling will be required and may include some overnight accommodation away from home. A current, valid driving licence will be required as will a DBS clearance. Eligibility to work in the UK
What we offer:

At TrustMark, we believe that our employees are our greatest asset. We are committed to fostering a supportive work environment where every team member can thrive.

Job Types: Full-time, Permanent

Pay: 40,000.00 per year

Additional pay:

Performance bonus
Benefits:

Company events Company pension Cycle to work scheme Free flu jabs Free parking Health & wellbeing programme Life insurance Sick pay
Schedule:

Holidays Monday to Friday
Licence/Certification:

Driving Licence (required)
Work authorisation:

United Kingdom (required)
Location:

Birmingham (West Midlands) (required)
Work Location: On the road

Reference ID: (QA Surveyor) Birmingham 14.07.25 (KS)