Job Description

Basis

Full time

Job category/type

Business Support

Date posted

19/12/2025

Job reference

HJ0417

This vacancy is open to direct applications only, no approaches via recruitment agencies will be accepted at this time.

Background

The Quality and Risk department is responsible for managing compliance, quality and risk within the firm, ensuring the firm's continuing compliance with legal and regulatory requirements including the SRA Handbook, GDPR and Money Laundering legislation.

The role

The successful candidate will be responsible for performing audits of functions and activities as assigned, in order to assist in ensuring the adequacy of the firm's internal control environment. The primary focus of this position will be compliance and operational audit activities together with assisting in the implementation and maintenance of quality documents to support the quality management system to internal and external requirements and standards (including ISO9001, Lexcel, SRA Handbook).

Duties will include:

Performing audits of assigned functions including compliance, operational and quality management system audits to required standards and regulations (including Lexcel, ISO 9001, ISO14001 and Money Laundering Regulation) Planning and executing the companies audit program Preparing audit reports, reflecting an overview of the function reviewed, conclusion regarding the design and operating effectiveness of internal controls, areas of non-compliance, root cause analysis and opportunities for enhancing internal controls and/or operational efficiencies Agreeing corrective and preventative action Maintaining the database of prior audit recommendations and coordinating the follow-up by internal audit personnel Assisting with the preparation of statistical analysis and reports Assist with managing the firm's external audit process. Assist with analysis and reporting of quality records and data, in order to promote continual improvement within the firm. Day to day management of the audit team.

Skills & Qualifications

The successful candidate will have strong organisation, IT and time management skills along with the ability to deliver high quality work, often during busy periods.

Excellent written and verbal communication skills are required as well as the ability to build strong relationships with key personnel at all levels.

The ability to make good judgments based upon observations and supporting information is essential along with a keen eye for detail and methodical in their approach.

The ideal candidate will have working experience of ISO 9001 and hold an internal auditing/quality qualification. An understanding ISO14001 would be preferable and an understanding of the legal environment and the Lexcel Quality Standard will be a distinct advantage.

Life at Hugh James

We never shy away from a challenge

We are a leading, full-service UK law firm. Since our beginning, we have been led by the things that matter. We care about fighting for the right outcomes. Solving the seemingly unsolvable. Protecting businesses, individuals and livelihoods. Supporting our people, our communities. Safeguarding our planet. Looking for a way forward? At Hugh James, challenges of all sizes are readily accepted.

The Hugh James difference

Our law firm has always been guided by the idea that self-belief is just as important as skillset. Our pursuit of righting wrongs and protecting what's important keeps us driving forwards. It's in our roots! We won't stop until we find the answers; the outcomes that are needed.

We are focused on the work we do, the business we run, and our culture. Our entrepreneurial spirit has taken us from humble beginnings to a strong presence across the UK with offices in Cardiff, London, Manchester, Southampton and Plymouth - servicing clients from businesses, individuals and banks to public sector organisations, property companies, education establishments and utilities providers. Our collegiate culture, our forward-looking ethos, our values serve to make us bigger, better, bolder than ever before.

A positive force in the community

Our work with charities on a local and national level plays a huge part in our day-to-day lives. We work with a large range of charities, some of which we support through fundraising, donations, volunteering and others we partner with where our areas of work cross paths. Staff, clients everyone comes together through a shared passion to do good in the community and support those in need.

Some of our benefits on offer include:

Minimum of 25 days holiday plus bank holidays

Two Corporate Social Responsibility days

Birthday day off

Death in service equivalent to twice annual salary

Auto enrolment pension scheme

Hybrid working

Employee Assistance Programme

Discounts for local businesses

Professional fees paid (subject to requirement for your role)

Employee recruitment incentive scheme

Hugh James is an equal opportunities and disability confident committed employer.

Thank you for taking the time to consider this opportunity. If you have questions, please contact Stephanie Williams

We reserve the right to close our vacancies earlier than the given deadline if we receive sufficient applications for the role.