We reserve the right to close this advertisement at any time if we receive suitable applications for the role.
Applicants must have right to work in the UK
Accurate processing of data/audit to ensure that auditable evidence is in place for any funding claims in line with the requirements of the contract.
Provide customer service support face to face, online and over the telephone to all stakeholders internal and external.
Key Responsibilities
Conduct regular internal audits of employability contracts in line with DWP guidelines
Produce detailed risk analyses and reports for senior leadership
Deliver 1:1 training and written guidance to front-line staff on compliance issues
Liaise with stakeholders to manage ongoing contract compliance and audits
Forecast financial trends based on contract performance data
Maintain GDPR standards and safeguard sensitive MAPPA client files
Create training material and ensure consistent implementation of best practices
Support administration team performance and train on data handling/auditing systems
Process financial documentation, such as purchase requisitions, orders, invoices.
Supporting the leadership team with quality and compliance performance excellence.
Provide reports from databases to support the effective management of provision
Perform any additional requests in line with the key responsibilities of this role
Key Performance Indicators
Full ownership of monthly internal audits
Handling all compliance queries with internal/external stakeholders
Timely processing of financial invoices
Regular communication with leadership team to maintain efficient operations.
Delivery of compliance training for all new Employment Coaches
Successful maintaining of a prioritised workload
Data proficient (essential)
Strong verbal and written communicator (essential)
Welfare to Work /Skills programmes (desirable)
Coaching (desirable)
Knowledge
Proficient In Excel (essential)
Proficient in analysing data (essential)
Skills
Excellent communication skills (essential)
Experience of a targeted environment (essential)
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, ethnic or social origin, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, reasonable adjustments can be taken to ensure equal opportunities for candidates with disabilities or special needs.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy
Please get in contact with recruitment@acorntraining.co.uk to discuss alternative options you may require, or alternative application methods
About Acorn Training
Our tailored services are delivered across eight training centres and within the local communities we serve.
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