Job Description

Quality, Compliance, Safeguarding & Data Protection Lead

Location:

Covering Gloucester, Keynsham and Bristol (travel required)

Contract:

Full-time, permanent

Requirements:

Full driving licence and access to a car

Why Join Us?

This is a rewarding opportunity to make a real difference in the lives of young people, ensuring they are safeguarded, supported, and that their data and rights are protected. You will be a key part of a passionate and professional team, helping to shape services that consistently deliver

Good

and

Outstanding

outcomes.

About the Role

We are seeking a highly skilled and motivated

Quality, Compliance, Safeguarding and Data Protection Lead

to join our team. This is a pivotal role, working closely with Home Managers, Registered Managers, and the Regional Team to ensure our homes deliver safe, effective and person-centred care. You will champion best practice, strengthen safeguarding across services, oversee data protection compliance, and embed a robust quality assurance framework to drive continuous improvement and outstanding outcomes for the young people we support.

Key Responsibilities

Quality & Compliance

Lead the implementation of quality assurance processes and audit frameworks to ensure regulatory compliance and high standards of care. Conduct thorough audits of clinical and care practice, producing clear, evidence-based reports with actionable recommendations. Monitor and validate progress against action plans, working alongside Operations Managers. Support Registered Managers in preparing for inspections and responding effectively to compliance reports. Analyse incidents and complaints using Root Cause Analysis, identifying learning and driving improvement. Stay up-to-date with regulatory requirements and sector best practice, sharing relevant updates across services. Provide training, guidance and practical tools to managers and staff to embed quality and compliance in everyday practice.

Property & Contractor Management

Oversee the purchasing and arrangement of contractors for home improvements, repairs, and ongoing maintenance. Ensure all contractors meet health and safety standards and deliver services in line with regulatory requirements. Maintain records of contracts, agreements and contractor compliance documentation. Work with Home Managers to prioritise property improvements that enhance safety, comfort, and regulatory compliance.

Safeguarding

Act as the Safeguarding Lead for the region, advising and supporting on child protection and safeguarding matters. Represent the organisation at safeguarding strategy meetings, Coroner's Court and other external forums as required. Ensure staff are confident and skilled in recognising, reporting and responding to safeguarding concerns.

Data Protection & GDPR (DPO Lead)

Act as the organisation's

Data Protection Officer (DPO) Lead

for the region, ensuring compliance with GDPR and data protection legislation. Advise managers and staff on data protection responsibilities and good information governance practice. Monitor data handling practices, ensuring the safe and lawful use, storage and sharing of personal data. Investigate and respond to data breaches, ensuring timely reporting in line with ICO requirements. Maintain up-to-date records of processing activities and ensure data subject rights are protected. Provide staff training and awareness sessions on GDPR and information security.

IT & Database Management

Ensure all electronic records and compliance databases are accurate, up to date, and maintained in line with regulatory and organisational changes. Support the development and roll-out of digital systems to strengthen compliance monitoring and reporting. Train managers and staff in effective use of IT systems for recording, reporting and data protection. Act as a point of contact for troubleshooting data entry/compliance system queries.

Leadership & Development

Collaborate with the Head of Quality, Learning & Development and Registered Managers to design and deliver training packages on compliance, safeguarding and best practice. Support policy development and review to ensure alignment with legislation, guidance and regulatory expectations. Lead key improvement projects such as reducing restrictive practices, strengthening MCA/Best Interest processes, and ensuring safe delegation of operational tasks. Promote a culture of learning, accountability and continuous improvement across all homes.
About You

Essential

Full driving licence and access to a car. At least 3 years' experience in a quality and compliance role within children's social care. Strong knowledge of UK healthcare regulations and CQC expectations. Significant safeguarding expertise, with Level 4 Safeguarding Lead training and experience. Demonstrated expertise in GDPR and Data Protection compliance, ideally with DPO responsibilities. Proven experience supporting children and young people with emotional, behavioural, and neurodevelopmental needs (ADHD, Autism, self-harm, decision-making, independence). Strong organisational, analytical and report-writing skills. Confident, self-motivated and collaborative team player.

Desirable

Previous Registered/Home Manager experience. Experience working within the private sector. Skilled in policy development and implementation. Strong audit and change management/turnaround experience. Demonstrable experience of building positive relationships with regulators and external agencies. Advanced IT and electronic system skills.
Job Type: Full-time

Pay: 30,000.00-33,000.00 per year

Benefits:

Additional leave Casual dress Company events Company pension Cycle to work scheme Employee mentoring programme Free or subsidised travel Health & wellbeing programme Private dental insurance
Work Location: In person