Job Description

THE ROLE

The Quality & Compliance Manager is responsible for developing, implementing, and maintaining the organisation's Quality Management System (and IMS) in line with ISO 9001 and other relevant standards. The role ensures that all processes, products, and services meet internal and external quality requirements, driving continuous improvement across the business.

Key Responsibilities

Business Operations

Administrate the systems that support bid, tender, and pre-construction processes by coordinating inputs, documentation, and deadlines. Support project teams with quality planning, inspection and test plans (ITPs), and document control. Ensure the business adopt LEAN methodologies and implement our LEAN strategy.
Compliance & Governance

Support compliance with company policies, construction legislation, and client requirements. Ensure documentation, project files, and records are maintained in line with ISO and industry standards. Conduct internal audits and manage external audits and certification processes. Investigate non-conformances and implement corrective/preventative actions. Oversee full compliance with HERS. Attend Supplier/Client meetings.
Performance & Reporting

Prepare management reports, data analysis, and KPI tracking to support decision-making and submit to the Head of HSEQT. Identify opportunities for process improvements and implement new systems where appropriate.
People & Communication

Support staff in quality management, providing coaching, guidance, and development. Promote a culture of collaboration and continuous improvement across the business.

Candidate profile

Essential Skills & Experience

Previous experience in a business support/administration management role, preferably in construction or a related sector. Strong organizational and project coordination skills, with ability to manage multiple priorities. Excellent knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and document management systems. Strong written and verbal communication skills. Understanding of construction processes, terminology, and project lifecycles. Proven track record of developing efficient business processes and reporting systems.

Qualifications

Level 4 NVQ Quality Practitioner LEAN Six Sigma Green Belt

The company

We are entering a period of significant growth and are seeking likeminded people who aspire to grow with us and be part of our exciting journey. In return, we offer a collaborative working environment where we actively encourage and support continuous improvement and career development.

Our Core Values

Our values underpin how we work and act and are crucial to our ongoing success.

OUR COMMITMENT TO EQUALITY, DIVERSITY AND INCLUSION

We are seeking applications from all backgrounds to continue in our mission as an equal opportunities' employer, creating a diverse workforce and inclusive environment free of discrimination, bullying, victimisation, and harassment.

We are committed to providing equal opportunities to all members of staff throughout employment, including remuneration, recruitment, training, and promotion of staff.

This commitment extends to our recruitment process and the fair treatment of candidates whereby they are assessed in accordance with their skills to perform the role that we are recruiting for, and that no candidate or employee receives less favourable treatment or is unlawfully discriminated against on grounds of age, disability, gender, marital status, pregnancy, race, religion, belief, sexual orientation, or any other protected characteristic.

If you require any reasonable adjustments to be made as part of the recruitment process, please do not hesitate to contact us prior to application at hr@msfltd.co.uk

Job Types: Full-time, Permanent

Benefits:

Company events Health & wellbeing programme On-site parking
Work Location: In person