Job Description

:

Quality Manager
Force Intelligence Bureau
Quality Standards
12 Months - Fixed Term Contract
Grade F - \xc2\xa336,996 - \xc2\xa343,098
OCC / HQ

Merseyside Police

We are a dynamic, challenging, and rewarding place to work, we take pride in everything we do. The best performing urban Force as graded by HMICFRS to date, our strategy is simply to put the communities of Merseyside first. We have a strong focus on continuous improvement in the areas we\'re passionate about: ending Violence Against Women and Girls; tackling Serious Organised Crime and County Lines; strengthening our approach to Diversity and Inclusion; building trust and confidence through Community Engagement.

You\'ll be working for a friendly employer who has a passion for investing in our people and creating the conditions so you can thrive and be your best self. You will be based in between the OCC and HQ with has free onsite parking, on-site Gym and catering facilities. Our rewards package includes 25 days annual leave (plus 8 public holidays), family friendly policies, flexi-time, hybrid working and local government pension scheme and you\'ll also get access to additional benefits that are unique to our organisation in the form of access to many discount schemes and networks.

Job Purpose:

To support the force in gaining and maintaining UKAS accreditation across all departments that undertake forensic activity, ensuring compliance with the requirements of the Forensic Science Regulator.

Knowledge and Experience:

• Experience of working in an ISO 17025 or ISO 17020 quality management environment is required to understand the impact to the Force should accreditation not be gained.
• Degree in a science subject and / or experience of working in a scientific environment.
• Have a sound knowledge of forensic services to understand the requirements of the UKAS accreditations especially ISO 17020 & 17025 thus ensuring accreditation can be gained and maintained in the necessary fields.
• Have a thorough knowledge ISO Quality Management systems and experience of International Standards and relevant guidance material such as BS EN ISO/IEC 17025:2005, ISO/IEC 17020:2012, ILAC G19 and Forensic Regulators Codes of Practice and Conduct.
• Knowledge of the audit process to provide meaningful and viable audits under accreditation requirements.
• Excellent communication skills, in order to produce clear and concise documented procedures, processes, policies and reports and to be able to develop strong working relationships across different levels of the organization.
• Excellent interpersonal skills with the ability to work effectively with people of all levels and demonstrate strong leadership in order to ensure requirements are met.
• Good information handling skills with sound analytical and problem solving skills in order to manage varied and intense workloads whilst prioritising accreditation activities and managing the timelines set by the Forensic Regulator.
• Ability to work under pressure to strict deadlines, whilst maintaining a good level of performance and demonstrating flexibility. Ability to effectively plan and coordinate projects and have a high level of accuracy and attention to detail.
• Possess excellent IT skills.

Please use the attached JDQ and Leadership Framework when completing your 1000 - word evidence

Please click for the full JDQ

Please click for the Leadership Framework

Benefits:

Merseyside Police operates a smarter working policy, and our management teams will be happy to talk to you about how we could meet both your flexible working needs and the needs of the role you are applying for.

Flexi time policy

Free onsite parking

On site Gym

Local Government Pension

On site bistro

Staff networks

Wellbeing programme

Our commitment to Diversity, Equality and Inclusion

Building a workforce that represents our communities is important to us. We aim to attract & keep people with the best skills & highest potential. We want to attract a diverse range of individuals into our force who might not have considered a career with us before.

We particularly welcome applications from women and black & ethnic minority candidates.

To help us achieve a workforce that represents our communities, we have a dedicated team working to encourage people from diverse communities to build their career with us. They provide support & guidance throughout the application process to candidates from under-represented groups.

To find out more about the support on offer from our dedicated Outreach team please click or contact us at

Merseyside Police