Job Description

Job Title: Quality Team Leader

Location: North East (Multi-Site)

Salary: Up to 37,000 per annum

Hours:

Primary shift pattern: Mon - Fri - times to be agreed with QM; Support shift cover may be required

Contract Type: Full-Time, Permanent

About the Role:

We are looking for a proactive and experienced

Quality Team Leader

to oversee and support quality assurance operations across two production sites. This is a key role in driving continuous improvement, maintaining compliance with ISO9001, PS9000, and BRCGS standards, and fostering a strong food safety and quality culture.

Key Responsibilities:

Lead investigations into internal and external non-conformances using RCA and CAPA. Support audits and customer visits. Liaise with customers and suppliers on quality matters. Act as the first point of contact for production quality issues. Promote and enforce hygiene and quality standards. Manage and maintain QMS documentation. Analyse production samples and inspect finished goods. Support containment and sorting of faulty materials. Conduct raw material testing and internal audits. Monitor GMP, BBQ, G&P, and audit performance; publish results and manage non-conformances. Oversee quality inspection rounds and daily QA activities. Plan tasks to meet customer expectations and performance targets. Perform other duties as directed by the Quality Manager or Deputy.

Performance Expectations:

Punctuality and time management. Adherence to procedures and good housekeeping. Timely completion of duties. Reduction in customer complaints and increased satisfaction. Achievement of monthly European targets.

Qualifications & Experience:

Essential: Previous QA experience in manufacturing (food, print, or packaging). Essential: Internal/external auditing experience. Essential: RCA and CAPA knowledge. Essential: Familiarity with global standards. Essential: Proficiency in Microsoft Excel, Outlook, and Word. Desirable: ERP system experience (Avante - training provided). Essential: Full UK Driving Licence.

Skills & Attributes:

Strong communication skills - written and verbal. Analytical and solution-focused mindset. Reliable, flexible, and self-motivated. Able to prioritise and manage a varied workload. High attention to detail and professional presentation. Proactive, with a can-do attitude. Capable of working independently and leading by example.

Why Join Us?

We are a values-driven organisation committed to

Integrity, Relationships, Accountability, Teamwork, and Respect

. You'll be part of a collaborative team where your contributions are recognised and your growth is supported.

Apply Now!

If you're ready to lead quality assurance across two dynamic sites and make a real impact, we'd love to hear from you.

Job Types: Full-time, Permanent

Pay: 30,000.00-37,000.00 per year

Benefits:

Company pension Employee discount Free flu jabs Free parking Health & wellbeing programme On-site parking Transport links
Education:

GCSE or equivalent (preferred)
Experience:

Manufacturing: 1 year (required) Quality assurance: 1 year (required) RCA & CAPA: 1 year (required)
Work Location: In person