Job Description

Join the Epta Ringwood Aftersales Team as a Quotes Administrator and play a key role in supporting Ringwood Aftersales as a team. You will thrive in a collaborative, fast paced environment working alongside like-minded colleagues in a team that value ideas and supports others.

This exciting role is based in our Ringwood office and offers hybrid working (3 days office / 2 days remote) upon completion of training period. Weekly hours are 37.5 which are flexible.

Your Contribution (Job description)

In this role you will liaise with the Budapest Service Desk, Engineers, Regional and Account Managers to carry out the quoting needs of our customers.

Preparation of quotations for submission to customer and liaising with customer on quotation progress Updating of both internal & customers system through quotation progress Maintaining Quotation spreadsheet with asset information / win / loss progress To log and process service / quotation requests received by telephone or email and regularly update job status on computer system To efficiently deal with customer and contractor queries

Your Journey (qualifications & skills)

The ideal candidate will have a proactive approach, adaptability, and a passion for customer service and quality management. Good time management and communication abilities are required. Additionally, you should bring:

Good organisational skills High level of IT skills in MS Office and a good understanding of SAP Accuracy and attention to detail Experience of data inputting Ability to work under pressure

Why work for Epta

At Epta, we believe our employees are the driving force behind our success. That's why we offer a thoughtful range of perks designed to inspire, support, and celebrate our team every step of the way.

Join Epta in this permanent role, where you'll experience a great blend of new technologies and a modern workplace culture.

We take development opportunities seriously! Take part in a variety of training through our Epta Academy and external training partners.

Epta offers the opportunity for remote work whenever possible, along with providing the necessary technical equipment.

Balance work and personal life perfectly with our flexible working hours.

Give back more than we receive: Join our volunteering activities and help make the world a better place.

Our story

We at the Epta Group are a dynamic and growing international company, delivering cutting-edge commercial refrigeration solutions that impact everyday life--from ensuring fresh food in supermarkets to keeping the perfect chill in your favourite cafe. Our global network includes manufacturing facilities, sales entities and service organizations --all working together to provide sustainable and innovative solutions. We support customers in their green transition and support them as a fully integrated provider, from the layout of the store to the after-sales support.

With over 8,000 employees, Epta fosters an environment of continuous development. We offer career growth, extensive training, and the opportunity to thrive in a company where every challenge is a chance to create value and inspire our people. Guided by our values, we are committed to professional excellence, sustainability, and innovation in every aspect of our work.

Job Type: Full-time

Pay: 27,000.00 per year

Benefits:

Company pension Cycle to work scheme Free flu jabs Free parking Gym membership Health & wellbeing programme On-site parking Sick pay Work from home
Licence/Certification:

Driving Licence (required)
Work Location: In person