Job Description

Vision RT

is a rapidly growing MedTech which is transforming radiation therapy for cancer patients, helping to make it more accurate, effective and comfortable. We are the inventors of, and the market leaders in, Surface Guided Radiation Therapy (SGRT). This technology uses advanced 3D cameras to track surface data, for more guidance across every step of the radiotherapy workflow.

Our SGRT solutions are used in 24 out of the 25 "Best Hospitals for Cancer," as tracked by US News & World Report.

We're one of Britain's fastest-growing private tech companies, as recently recognised by the

2025 Sunday Times 100 Tech list. We're also the proud winners of a 2024

King's Award for Enterprise, the UK's most prestigious accolade for business excellence.

Company video

With around 300 employees globally, and offices in the UK, Poland & the USA, Vision RT operates independently as part of the Danish company William Demant Invest A/S - one of the world's largest investors in healthcare companies. Vision RT staff members have the security and reach that comes with being part of a large global enterprise, combined with the freedom and agility of a startup.

This is a company with strong values, a clear mission and a bright future. It's an exciting and rewarding place to work.

About the role

This position is a field role and requires up to 80% business travel to different hospitals in London and the South of UK and potentially Europe

We have a fantastic opportunity for a Clinical Application Specialist to provide sales support, customer support, clinical training and testing on all of Vision RT product range in a wider Radio-Oncology environment:

Sales support:

Assisting the EMEA Sales Managers by presenting the product to prospective customers and supporting other radiotherapy providers like Elekta, Varian, Siemens, Philips, GE, Canon and our distributors in general at a product specialist level.

Customer Support:

Providing onsite, telephone and remote support for our customers on Vision RT's range of products.

Clinical training:

Perform training sessions in the designated training centre and potentially to other key customers if possible (when the training centres are established) and clinical onsite support as well as telephone support. (Phase 1, 2, 3 & 4)

Clinical testing:

Assisting with testing new releases in a clinical environment in as many clinical scenarios as possible.###

Key Responsibilities will include

Work closely with existing customers to provide expert support and assistance in clinical utilisation of Vision RT's products. Close liaison with key customer sites to develop clinical protocols and to support the clinical adoption and development of new applications. Liaise with Research & Development to provide product feedback and recommendations for future improvements. Attend exhibitions and provide product demonstrations. Assist sales with product demonstrations at customer sites. Provide clinical applications training to customers either in-house, On site or remotely. Coordinate or lead customer and/or employee training classes. May also conduct group presentations at seminars, training programs, and trade shows. Assist in creating support training information in the form of workflows, user guides, e-learning courses. Provide phone support to customers and colleagues on the clinical operation of the Vision RT systems. Assist in Generating Customer Information bulletins (CIB), and in the tracking and delivery of those bulletins. Provide testing and feedback analysis to development staff on the new functionality of software. Support distributors and other commercial partners in EMEA on special occasions. Provide backup support in other regions as and when required International travel will be necessary for the needs of the business
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Essential skills & experience

Working in Radiotherapy Comfortable interfacing with clients and other stakeholders at all levels of their organization Results orientated with a "can do" attitude, highly motivated and strong work ethics Excellent communication skills (verbal and written) with both internal and external customers and suppliers Excellent customer facing and problem-solving skills Working knowledge of MS Office Applications/ Windows Ability to work independently and as part of a cross functional team Educated to Bachelor's Degree level, or equivalent qualification in Radiotherapy (e.g., Dipl.-Phys., Dipl.-Ing., MTRA, or Radio oncologists)
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Desirable skills & experience

AlignRT/SGRT experience

Vision RT is an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment and development without regard to race, colour, religion, sexual orientation, gender, national origin, disability, or protected veteran status.