Job Description

Details

-----------

Reference number

435916

Salary

27,335 - 28,442
per annum, pro rata
A Civil Service Pension with an employer contribution of 28.97%
GBP

Job grade

Administrative Officer

Contract type

Permanent

Fixed term

Loan

Secondment

Length of employment

1 x perm and 1 x FTA for 12 months from start date

Type of role

Administration / Corporate Support

Science

Other

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available

2

Contents

------------

Location About the job Benefits Things you need to know Apply and further information

Location

------------


Chilton- Didcot (Scientific Campus)

About the job

-----------------

Job summary

We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.


UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.


The Radon Group is a mix of both scientific and administrative staff working across three teams: Radon Dosimetry Team, Radon Programmes Team and Radon Services Team. This position is for an Administrative Officer in the Radon Services Team. The main objective of the Services Team is to provide radon information and services to our customers. This involves communication via the telephone, email and through our website www.ukradon.org . The team also deliver the radon search and measurement services to a range of customers; householders, employers and landlords. The team are also responsible for the development, content and admin for the group website www.ukradon.org.

Job description

This role is within a busy administrative office and will assist colleagues with the day-to-day delivery of radon information and services including both commercial and non-commercial scientific projects.

Communication

Provide general radon advice to members of the public and professions Identify calls that require specialist knowledge, ensure they are forwarded to the relevant member of staff. Ensure all enquiries are properly recorded and that records are current and accurate Contribute to group meetings. This may include issues such as service delivery, the scope of new services or the volume of work within the team.

Service Delivery

Ensure accurate input of data in accordance with group procedures Issue domestic / occupational measurement kits Answer and/or action incoming and outgoing telephone calls Raise invoices in MaPS, checking payment has been received and coding records to release test results. Extract, check and code measurement records to ensure they conform to set formats, prepare paperwork to issue measurement packs, liaise directly with clients regarding requirements Use the existing procedures to extract, check and issue measurement reports. Process returned post. Including checking returned measurement questionnaires, identify potential measurement errors or changes to information. Optical Mark Read return measurement questionnaires, check for inaccuracies and import the data into the database. Arrange pick-up and delivery of detectors for external laboratories Maintain time-scales required for each task to maintain set levels of service delivery

KEY WORKING RELATIONSHIPS

The post holder will develop working relationships and communicate regularly with a wide range of individuals, clinical and non-clinical, internal and external to UKHSA. This will include:

Internal

Radon team members, administrative & scientific Training Department Finance IT Group Facilities

External

The General Public Solicitors Government officers Landlords Employers and Agents Health and Safety Officers Surveyors and Builders Laboratories validated for radon measurements.

Person specification

Essential Criteria

Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience. Experience of working in a busy administrative office providing customer support services and communicating information to members of the public Experience of working as part of a team and working to deadlines Working knowledge of Microsoft Office including Word and Excel Basic understanding of radon and radon issues as covered by the www.ukradon.org website Good numeracy - good attention to detail and data entry skills ensuring accuracy. As well as good written and verbal skills. Capable and confident in using the telephone and able to explain technical information to lay people Able to work on own initiative, organising and prioritising own workload to set deadlines and managing pressure Good attention to detail and data entry skills ensuring accuracy

Desirable Criteria:

Competent in the use of MS Access Understanding of Data Protection and handling sensitive information Good interpersonal skills and able to build good working relationships with clients and colleagues

Benefits

------------


Alongside your salary of 27,335, UK Health Security Agency contributes 7,918 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an employer contribution of 28.97%

Things you need to know

---------------------------

Selection process details

This vacancy will be assessed using a competency-based framework which will assess your qualifications, knowledge and experience and/or skills and abilities outlined in the essential criteria.

Stage 1: Application & Sift

Competency-based


You will be required to complete an application form. You will be assessed on the listed 8 essential criteria, and this will be in the form of a:

Application form ('Employer/ Activity history' section on the application) 500 word supporting statement.

This should outline how your skills, experience and knowledge provide evidence of your suitability for the role, with reference to the essential criteria.


The Application form and supporting statement will be marked together.


Longlisting: In the event of a large number of applications we may longlist into 3 piles of:

Meets all essential criteria Meets some essential criteria Meets no essential criteria

If longlisting is used, the pile 'meets all essential criteria' will proceed to shortlisting.


Shortlisting: In the event of a large number of applications we may complete an initial sift on the lead criteria of:

Experience of working as part of a team and working to deadlines Good numeracy - good attention to detail and data entry skills ensuring accuracy. As well as good written and verbal skills. Capable and confident in using the telephone and able to explain technical information to lay people

Desirable criteria may be used in the event of a large number of applications/large amount of successful candidates.


If you are successful at this stage, you will progress to interview & assessment.



Healthjobs UK has a word limit of 1500, but your supporting statement must be no more than 500 words so please do not exceed 500 words. We will not consider any words over and above this number.


Feedback will not be provided at this stage.

Stage 2: Interview

Competency based


You will be invited to a single face to face interview.


Knowledge, experience, skills & abilities will be tested at interview


Interview dates to be confirmed.


Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Selection Process

Please note you will not be able to upload your CV. You must complete the application form in as much detail as possible. Please do not email us your CV.

For Fixed term posts

If you are not currently a civil servant, you will take up the post on a Fixed Term appointment. You may be able to take this role up as a Secondment. If you are an existing Civil Servant, based outside of the UKHSA, you will take up the post as a loan which you will need your department to agree. You cannot take the post up as a fixed term. If you are an existing UKHSA member of staff, you will take up the post as either a level transfer or a temporary promotion as per the UKHSA's Pay policy.

Location

This role is based at Chilton (Didcot). Please note hybrid working is not available for this role.

Security Clearance Level Requirement

This role is being offered as office/lab based at our Scientific Campus in Chilton (Didcot). If based at one of our scientific campuses, you will be required to have a Counter Terrorism Check security vetting check as a minimum.


For meaningful National Security Vetting checks to be carried out individuals need to have lived in the UK for a sufficient period of time. You should normally have been resident in the United Kingdom for the last 3 years as the role requires Counter Terrorism Check (CTC) clearance. In exceptional circumstances UK residency less than the outlined periods may not necessarily bar you from gaining national security vetting and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.

Eligibility Criteria

External: Open to all external applicants (anyone) from outside the Civil Service (including internal applicants).

Face to Face Interviews

In exceptional circumstances, we may be able to offer a remote interview.

Salary Information

If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. Pay increases are through the relevant annual pay award for the role and terms.

Future location

UKHSA is investing in a new state-of-the-art National Biosecurity Centre in Harlow, Essex, which will eventually bring together teams currently based at Canary Wharf, Colindale and Porton Down. For more details, please see: Huge biosecurity centre investment to boost pandemic protection - GOV.UK.


The new facilities will start becoming operational in the mid-2030s, with full completion by 2038. Staff will move in phases as facilities become available. If you're appointed to a role currently based at Canary Wharf, Colindale or Porton Down, please note that we'll continue investing in these sites for the next decade. As we get closer to the transition, we'll provide full information about relocation support available to staff.

Reasonable Adjustments

The Civil Service is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, we will consider any reasonable adjustments that could help you. An adjustment is a change to the recruitment process or an adjustment at work. This is separate to the Disability Confident Scheme. If you need an adjustment to be made at any point during the recruitment process you should contact the recruitment team in confidence as soon as possible to discuss your needs.


You can find out more information about reasonable adjustments across the Civil Service here: https://www.civil-service-careers.gov.uk/reasonable-adjustments/

International Police check

If you have spent more than 6 months abroad over the last 3 years you may need an International Police Check. This would not necessarily have to be in a single block, and it could be time accrued over that period.

Artificial Intelligence (AI)

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. Link below: Artificial intelligence and recruitment , Civil Service Careers

Internal Fraud check

If successful for this role as one aspect of pre-employment screening, applicant's personal details - name, national insurance number and date of birth - will be checked against the Cabinet Office Internal Fraud Hub and anyone included on the database will be refused employment unless they can show exceptional circumstances. Currently this is only for External candidates to the Civil Service.

Careers website

Please visit our careers site for more information https://gov.uk/ukhsa/careers

Salary Information

If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. Pay increases are through the relevant annual pay award for the role and terms.



Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check .



See our vetting charter .
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:


UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.



We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

---------------------------------


The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

#

Job contact :

Name : Lisa Tweedie Email : lisa.tweedie@ukhsa.gov.uk
#

Recruitment team

Email : recruitment@ukhsa.gov.uk

Further information

The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission's Recruitment Principles.


If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact UKHSA Public Accountability Unit via email: Complaints@ukhsa.gov.uk If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website: https://civilservicecommission.independent.gov.uk


http://www.healthjobsuk.com/vacancy/7588522