to join our Readymix Concrete business at our Head Office in Huddersfield which is a
full time and permanent position.
Myers Readymix
are a well-established concrete provider operating in West and North Yorkshire and part of the progressive family owned Myers Group.
In return for your hard work and commitment you will receive a competitive salary in addition to great benefits such as:
Excellent Holiday Allowance (plus a day off on your birthday) which increases with length of Service.
Buy/sell holiday allowance.
Pension Scheme.
Training & Development Programs to help meet your career ambitions.
Staff Discounts at All Our Builders Merchants.
Access to Our Employee Assistance Program 24/7.
Free Physio Treatment as/when required.
On Site Parking.
We close over Christmas & New Year, so our employees get a nice long break over the festive period.
The duties and key responsibilities include:
Dealing with customers enquiries quickly and professionally to meet customer expectations in a fast-paced working environment.
Ability to work under pressure within a fast-paced working environment.
Scheduling customers on our shipping system whilst maximising vehicle utilisation.
Providing our company drivers with clear direction
Deal with customers complaints, promptly and professionally and defuse situations with diplomacy.
Utilise our vehicle telematics systems to ensure we run an efficient fleet.
Administer driver and team holidays, to ensure adequate resource is available
To become our Shipping & Planning Coordinator we are looking for the following skills, experience and attributes
:
An individual that has strong communication skills, both verbal and written
Experience dealing with customers, ideally in a customer service / shipping role
Excellent problem-solving skills with the ability to make decisions under pressure.
An understanding of the industry, coupled with concrete knowledge is beneficial but not essential.
Must be flexible with hours, start and finish times will fluctuate daily between 6am and 5pm plus some occasional Saturday cover.
Ability to prioritise workload and work on own initiative,
Excellent customer services, professional polite phone manner.
PC literate, Office 365, Teams, order taking software.
If you feel you have all the skills and knowledge required to join our team as a
Shipping & Planning Coordinator
please click 'Apply' today.
Job Types: Full-time, Permanent
Pay: From 38,000.00 per year
Benefits:
Company pension
Employee discount
Free parking
On-site parking
Sick pay
Work Location: In person
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