Job Description

:

Document & Business Solutions is the company\'s primary mail and print production provider for the firm, globally, operating across APAC, EMEA, LATAM, and NAMR in more than 50 cities.

Job responsibilities

• X-ray scanning of all Inbound mail and courier deliveries - training will be provided

• Process inbound and outbound mail collection and deliveries, couriers, sorting of general mail, collecting items from reception, franking outgoing mail

• Support end user requests relating to Secure Shred bins in line with global policies.

• Monitor printer toner levels and replace toner cartridges

• You will support the Mail Services Supervisor/Team Leader in the development, reporting and maintaining of client SLA\'s within the agreed targets

• Fulfil any reasonable ad hoc duties as required to support the lines of businesses within the DBS remit

• From time to time attend and cover the service in the Glasgow location

Required qualifications, capabilities and skills

• PC Skills - Ability to use, update and input into Microsoft Office tools, such as Excel.

• Good communication skills and ability to deliver a highly positive level of customer service to internal and external clients.

• Ability to meet and maintain Quality and Productivity standards

• Flexible approach to ensure staff/service coverage, supporting changes to process/volumes or demands placed on the service

• Excellent time management and organizational skills with the ability to multi-task

• Control-oriented and have a keen eye for detail

• Experience in Mailroom Operations

About Us: J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world\'s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team: Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we\'re setting our businesses, clients, customers and employees up for success.

JPMorgan Chase