Job Description

Job Overview

We are seeking Reception and Administrator to join our team in a dynamic and fast-paced environment.

Key responsibilities/Duties:

- Follow the strict procedures and policies of the firm

- Serves visitors by greeting, welcoming, and directing them appropriately

- Ensuring clients receive good customer service and Offering clients beverages while they wait for their meetings

- Notifies firm personnel of visitor arrival

- Taking payments from clients, in cash or visa card using card machines

- Maintains security and telecommunications system

- Booking and preparing meeting rooms

- Informs visitors by answering or referring inquiries

- Keeps a safe and clean reception area by complying with procedures, rules, and regulations

- Contributes to team effort by accomplishing related results as needed

- Answering and forwarding phone calls - saving new enquiries onto the phone log

- Operating a switchboard in a warm and confident manner

- Managing Calendar and meeting booking on a computerised meeting booking system

- Communication with clients, third parties, and office staff

- Liaising with the Paralegals and Solicitors on the telephone and face-to-face

- Dealing with office incoming and outgoing post

- Administration duties including, but not limited to, file opening, file closing, scheduling documents, scanning, photocopying, filing, sorting, distributing paperwork, assistance in preparation of court bundles, drafting basic letters/emails to clients and third parties

- Monitoring and managing general office email

- Responding to website and telephone enquiries

- Monitoring and ordering all necessary office and kitchen supplies

- Participate in any events organised by the firm

- Participate in all performance review meetings

- Responsibility for maintaining a record of own professional development

- Attend any training course provided by the firm

- Any other task that the firm may ask you to deal with such as attending court

Key Skills

- Competent with Microsoft Office Suite

- Customer Service skills

- Hands-on experience with office equipment (e.g. fax machines and printers)

- Be able to speak and write English fluently

- Preferred language skills such as English, Pashto, Farsi, Urdu and Dari languages

- Well-organised

- Friendly and polite

- Professional attitude and appearance

- Ability to be resourceful and proactive when issues arise

- Efficient

- Able to deal with difficult clients or customers

- Self-motivated

- Multitasking and time-management skills, with the ability to prioritize tasks

Job Types: Full-time, Permanent, Fixed term contract
Contract length: 12 months

Pay: 20,000.00-30,000.00 per year

Benefits:

On-site parking
Work Location: In person