Reception (edic) Support Worker

London, ENG, GB, United Kingdom

Job Description

The post holder will assist in the overall delivery of care as determined by the Healthcare co-ordinator team and / or Nurse in Charge;



to support the management, lead, and co-ordinate the implementation of the care coordination model within HMP YOI ISIS, ensuring prescribed care is carried out according to the agreed care plans in conjunction with the multi-disciplinary team. Support workers will support the Healthcare co-ordinator/EDIC team and contribute to the process of assessment and delivery of care to support ongoing development of innovative and integrated clinical practice. The post holder will support qualified staff in all activities relating to the delivery of high-quality patient-centred care. The post holder will work and act as a key member of the Healthcare co-ordinator/EDIC team, supporting patients in the achievement of core clinical outcomes.

Key Task and Responsibilities



To work as directed by a registered nurse and/or the Team Leader.

To provide care physical care to patients in accordance with their care plan

Understanding the need for and always maintaining confidentiality and security.

Adhering to all organisational and prison policies, procedures, and guidelines.

Ensuring good working relationships with offenders, carers, relatives, other professionals and prison and healthcare staff

Developing an understanding of and demonstrating use of clinical supervision to reflect upon and modify practice.

Always Behaving in a professionally acceptable manner



Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.



We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.



Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:



We're Kind



We're Fair



We Listen



We Care



Clinical



To fully participate in the implementation of the Prisons' smoke free policy and provide support for prisoners from the point of reception into the prison.

Be fully involved with the Patient Experience and patient Survey feedback clinics

Responsibility of maintaining infection control and health and safety standards

Contribute to the successful delivery of blood borne virus screening in EDiC and R/T.

Complete vital signs for patients with ongoing monitoring and management.

Liaise and communicate with clinical staff including GP's and psychiatrists.

Confident and competent in phlebotomy.

Updating clinical records using templates on SystmOne.

Partake in prison health promotion strategy

Delivering and conducting patient wellbeing groups

Assist in conducting hearing tests / urinalysis / Urine Drug Screening for patients

Confident and competent in performing ECG's.

Partake in sexual health screenings.

Assisting with COVID19 consent forms and ongoing management.

Support with Health and Wellbeing assessments, including coordinating WellMan Clinics and completing appropriate clinical documentation using SystemOne templates.



Communication



Liaison and telephone contact with all statutory and non-statutory agencies, healthcare practitioners, GPs, consultants, and other healthcare professionals within prisons, hospitals and community health settings as required, under the instruction and supervision of the Team Manager.



To act as a point of contact for incoming calls, taking accurate, detailed messages as necessary ensuring these are passed on to the appropriate personnel.

Providing and receiving complex and sensitive information.

Proactively communicating with colleagues on workload issues, annual leave arrangements and administration issues.

Maintain sound working relationships and communication with all colleagues within Oxleas.

Be prepared to receive and undertake ongoing training and support from clinical staff.

Partake in Patient Experience and Patient Survey activities.



The post holder is required to possess a minimum of NVQ L2 or its equivalent.



IMPORTANT INFORMATION, PLEASE READ :



All applicants must be willing to undertake National Security Vetting in order to work in a Prison Setting. This will be completed as part of the pre-employment checks through Oxleas and the prison vetting team.



You will need to provide:



Proof of right to work documentation



Proof of ID, needs to include 1 photographic ID



Proof of address documentation



Non-UK passport holders will need to have correct documentation (right to work in the UK) and a Home office Share code.



Address History:



5 years address history will be needed.



Applicants that are not UK Passport holders who provide less than 5 years UK address history will need to provide a Police Certificate which must be in English from where they resided previously.



Applicants who are UK Passport holders who have lived abroad for a period of more than six months during the last three years will need to provide a certificate of good conduct or an overseas police check in English from the countries resided in or visited.



In order to assist you in obtaining a Police Certificate, guidance can be sought from: https : //www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants



If the country you have resided in is not listed here, you can obtain the necessary information by contacting the relevant Embassy or High Commission for that Country. Their contact details can be found on the Foreign & Commonwealth Office website ( http://www.fco.gov.uk/en ).

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Job Detail

  • Job Id
    JD3922717
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    London, ENG, GB, United Kingdom
  • Education
    Not mentioned