Job Description

Position: Reception & Admin Assistant (with Estate and Lettings Support)

Location:

Broxburn, EH52 5AG

Salary:

Starting from 24,420 per annum

Hours:

Full-time, Monday to Friday, 9:00 am - 5:00 pm

Overview

KnightBain Estate Agents is a trusted, independently run property agency serving West Lothian and surrounding areas. Known for our integrity, results, and exceptional service, we're proud to offer a welcoming environment where team members are supported, challenged, and empowered.

We're currently seeking a highly organised and personable

Reception & Admin Assistant

to join our team full-time. This is a key role in ensuring smooth office operations while supporting both the Lettings and Estate Agency teams.

Key Responsibilities

Reception & Front Desk Duties:

Serve as the first point of contact for clients--greeting visitors professionally and handling incoming calls with confidence.

Client Communication:

Manage phone and email enquiries efficiently, delivering an excellent customer experience and directing queries appropriately.

Administrative Support:

Carry out essential admin tasks including data entry, document preparation, filing, and general correspondence.

Team Support:

Assist the Estate and Letting Agents with listing preparation, appointment bookings, database updates, and diary management.

System & Process Management:

Use internal systems such as

SME Professional

and

Street.co.uk

to maintain accurate records and streamline daily operations.

Finance Support (Optional):

Where applicable, assist with invoicing, reconciliation, and credit control tasks.

What We're Looking For

Experience:

At least 2 years in a similar client-facing admin role--ideally within an Estate or Letting Agency.

Software Skills:

Experience with

SME Professional

is essential. Familiarity with

Street.co.uk

is a strong advantage.

Communication:

Strong written and verbal communication skills with a professional and confident manner.

Organisation:

Excellent attention to detail, time management, and multitasking ability.

IT Skills:

Proficient in Microsoft Office and cloud-based systems; adaptable to learning new tools.

Team Spirit:

A friendly, helpful, and proactive approach with a willingness to support colleagues across departments.

What We Offer

Full-time Employment:

Monday to Friday, 9:00 am - 5:00 pm

Competitive Salary:

Starting from 24,420 per year

Benefits:

Company pension scheme, sick pay, and participation in regular team events

Work Environment:

A supportive, close-knit team where your contribution is valued
If you're looking for a stable and rewarding role in a respected estate agency, we'd love to hear from you.

Join KnightBain Estate Agents--where people and property matter.

Let me know if you'd like a shortened version for social media or a visual job ad layout!

Job Types: Full-time, Permanent

Pay: From 24,420.00 per year

Language:

English (preferred)
Work Location: In person

Reference ID: KB8852