Job Description

Location:

Haverfordwest

Salary:

National Minimum Wage for age + 0.30 per hour -Permanent Part Time (Monday to Thursday, 8:30 am - 4:30 pm) (1 hour lunch)

About Us

We are a well-established accounting firm with a strong client base and a focus on providing reliable, personal service. With our long-serving receptionist retiring, we are looking for a capable, friendly, and tech-savvy professional to join our team--someone who is ready to take on more than just answering the phone.

The Role

This permanent role combines traditional front-desk duties with hands-on support in administration and operations. It's ideal for someone who enjoys varied tasks, has good IT skills, and likes to stay busy and organised.



You'll be supporting the day-to-day running of the practice--answering calls, helping clients, and assisting with document management, invoicing, client VAT returns and office systems. It is a role that can expand and develop.

Key Responsibilities

Answer and direct incoming calls. General copy typing/dictation. Greet visitors in a professional, friendly manner. Manage client appointments, emails, and incoming/outgoing mail. Maintain digital and paper-based filing systems. Data entry and updating client records on practice management system. Support with tax return submissions. Assist with invoice processing and bookkeeping support. Take card payments. Assist PA to the partner. Organize supplies and liaise with external service providers. Provide general admin support to the office team.

What We're Looking For

Strong communication and interpersonal skills. Confident using Microsoft Office (Word, Excel, Outlook) and Adobe. Comfortable learning new software and systems. Well-organized, accurate, detail-oriented and proactive. A professional attitude and the ability to work independently. Ensuring confidentiality of client information.

Bonus Points For

Experience in an accounting or professional services office. Familiarity with Xero, QuickBooks, Sage or other bookkeeping tools. Interest in supporting marketing and client communications.

What We Offer

A supportive, quiet office environment. Company pension Life insurance On-the-job training in our systems and processes. Job security in a long-standing, stable business. Opportunities to take on more responsibility over time.

Education

A level or equivalent

Work location

I

n person - permanent part-time.