Job Description

About Us

We are a busy, friendly orthodontic practice dedicated to providing high-quality patient care in a welcoming and professional environment, providing both NHS and private orthodontic treatment. Our team is passionate about creating positive patient experiences and delivering excellent clinical outcomes.

The Role

We are looking for a motivated and organised

Receptionist / Admin Support

to join our team. This is a varied role covering reception duties and administrative support to ensure the smooth running of the practice.

Key responsibilities include:

Greeting and welcoming patients, ensuring a professional and friendly first impression Managing telephone, email, and face-to-face enquiries Booking, rescheduling, and confirming patient appointments Supporting patients with completing forms and payments Updating and maintaining patient records on our clinical system General administrative duties (scanning, filing, correspondence, stock ordering support) Assisting the clinical and management team with day-to-day tasks as required

About You

We are looking for someone who is:

Friendly, approachable, and patient-focused Organised with strong attention to detail Able to multitask in a busy environment Confident using computers and booking systems (training provided) A strong communicator, both face-to-face and over the phone Reliable and able to work as part of a team
Previous experience in a dental/orthodontic or medical setting is desirable but not essential - full training will be provided.

The practice is open 8am to 8pm Monday to Thursday / and 9am- 5pm Friday. As part of your job role you will need to cover at least 1-2 long days mid-week although this can be discussed further at interview .

What We Offer

A supportive and professional working environment On-the-job training with opportunities for development The chance to be part of a growing, patient-centred practice
Job Type: Part-time

Pay: 12.30-13.60 per hour

Expected hours: 12 - 36 per week

Benefits:

On-site parking Sick pay
Work Location: In person