Job Description

Kumon Stratford-upon-Avon

Contract:

Flexible zero?hours (class?time shifts guaranteed; optional admin hours)

On-site Reception Hours

Tuesday 3:00 - 6:00?pm (St Peter's Church, Manor Road) Thursday 3:00 - 6:00?pm (Ken Kennett Centre) Saturday 8:30?am - 12:00?pm (Ken Kennett Centre)

Remote/Admin Work:

Approximately 15-30 minutes per day (2-3 hours per week) between 09:00 and 19:00

Start date:

Mid?September?2025

About The Role

You will be the first point of contact for students and parents during classes. Between sessions you will manage the centre inbox, schedule enrolment appointments, and keep student records up to date. If you have an interest in marketing, you may also help plan promotional activity and draft occasional social?media content.

Key responsibilities

Reception

Greet students and parents, manage sign?in/out, and answer routine questions Hand students their worksheets for the class and collect their completed homework Record the marks and completion times of the homeworks in the students' record books Monitor and respond to messages that arrive during class hours

Administrative support

Check and respond to the centre's Outlook inbox each weekday Book new student assessments and enrolments through the Kumon E?Enrolment dashboard Update student records in Genius One

Optional marketing support

Help organise a simple promotional calendar or draft short social?media captions Compile basic engagement statistics if time allows

Candidate Profile - What We're Looking For

Friendly, professional manner with both children and adults Consistent reliability and punctuality; classes depend on reception opening on time Clear written English for daily emails and messages Confidence with everyday software and willingness to learn Kumon's online platforms (full training provided) Eligibility to work in the UK and readiness to obtain an enhanced DBS check Desirable: prior experience in a customer?facing role (e.g., reception, retail, hospitality, education) Desirable: safeguarding and first-aid training Desirable: familiarity with social?media scheduling or small?business marketing

What We Offer

Regular, family?friendly shifts Opportunity to contribute to local marketing initiatives and strengthen your CV Supportive team focused on helping children realise their potential
Job Type: Part-time

Pay: From 13.00 per hour

Expected hours: 9 - 12 per week

Application question(s):

Do you have, or would be happy to apply for, an Enhanced DBS Check? Are you interested in helping with occasional social media or marketing tasks? In one or two sentences, please tell us why this role would be a good fit for you.
Education:

GCSE or equivalent (preferred)
Experience:

Customer service: 1 year (preferred)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Expected start date: 16/09/2025