Job Description

AJ Chambers is working with an international law firm located in Guildford who are on the market for a well-presented and articulate Receptionist to join them on a full-time basis.
The role is for a Reception and Facilities Assistant to work as part of a diverse team in a busy and fast moving Facilities resource covering a range of general business, reception and general office duties.
The role will require the ability to switch between tasks quickly to support a dynamic internal customer base.
This is an office-based role so you will need to be in the office five days per week.
Roles and Responsibilities
As a Reception and Facilities Assistant, you will be expected to assist the Facilities Resource as a whole. Tasks will be divided up each week, depending on tasks, work-loads and absences within the teams.
As part of the General Office team, you will be expected to:
Answer and deal with enquiries by phone, email or face to face
Provide a friendly and efficient service to internal clients in the collection and delivery of post
Arrange and record courier deliveries to deadlines and within budget
Process incoming and outgoing post including use of the franking machine
Ensure the Service Points and Hub are kept stocked and tidy
Liaise with the Cashiers team to process cheque requests
Process daily banking and take to bank as necessary
Ensure the maintenance of equipment including vending machines and generally reviewing and reporting to the Facilities Manager concerning premises and equipment
As part of the Reprographics team, you will be expected to:
Provide a friendly and efficient service to internal clients in the professional and accurate collation and presentation of documents for internal and external purposes
Maintain internal communication to ensure work priorities are handled
To acquire sufficient knowledge of all equipment used in line with safety requirements
As part of the Reception team, you will be expected to:
Ensure all calls are responded to within the minimum period of time and in the agreed style
Welcome clients and visitors and ensure they are dealt with promptly
Ensure meeting rooms are fully stocked and set up as required for seminars / training
Provide an efficient service when booking meeting rooms and refreshments
Open or close the Reception area at the beginning or end of the day when required
Ensure the Reception area is kept tidy at all times
When assisting the general Facilities team, your main responsibilities will be:
Assisting Facilities Manager with facilities matters as and when required
Updating the Facilities documents and systems
Collating the Weekly Newsletter contribution
Assisting with Friday breakfast and tuck shop orders and deliveries
Assisting Archives team as required
Ensuring compliance with quality standards and the firm's policies in general
Person Specification
Must have recent experience working in a receptionist / administrative role
Have good communication skills
Be a pro-active team player
Be computer literate
Have good organisation and time management skills
Have good problem solving and numeracy skills
Have good accuracy and attention to detail
For more information, please contact Jess at AJ Chambers

Skills Required