Job Description

ARE YOU LOOKING TO WORK FOR AN EXCEPTIONAL CHARITY TO SUPPORT VULNERABLE PEOPLE?!

This is an extremely rewarding role, working with one of the largest and oldest charities in the UK, in their search for a Receptionist / Customer Service Officer

You will be based at their reception and be the first point of contact for any visitors and will be responding to a range of queries, providing information and holistic advice.

If you have a background in a customer-focused role then APPLY NOW!

(Health & Safety and First Aid training provided)

JOB TITLE: Receptionist / Customer Service Officer

JOB TYPE: Full-time, Permanent

COMPANY TYPE: Charity

SALARY: \xc2\xa323,337

BENEFITS: Annual leave: 33 days holiday (this includes 8 bank holidays) you will be required to book bank holidays as it is seen as a normal day. Discount rate in onsite restaurant. Cycle to work scheme. Open 365 days - Good Friday and Christmas Day is paid at double time. Free parking on site

HOURS: 40 hours per week, worked on a rota basis, including evenings, weekends, and public holidays

Rota 1= Week 1: Mon to Fri 8am to 4pm, Sat and Sun off | Week 2: Mon to Wed 12pm to 8pm, Thurs and Fri off, Sat and Sun 12pm to 8pm

Rota 2 = Monday to Friday 12pm to 8pm, Sat and Sun off |Week 2: Mon, Tues, Wed 8am to 4pm, Thurs and Fri off, Sat and Sun 8am to 4pm

In effect working 2 weekends a month, there is flexibility to swapped shifts with colleagues, however the shift must be covered

LOCATION: Ealing, London

ROLE:

Responsibilities/Duties

• Receptionist Duties

• Welcoming visitors

• Dealing with any enquiries

• Monitoring building access and signing in/out visitors

• Operate IT systems

• Operate Telephone switchboard

• Receive, sort and distribute post/deliveries

• Cashing up

• Health and Safety Duties

• Carry our routine facilities checks for H&S

• Record any maintenance issues

• Be an appointed H&S and Fire Safety Marshall

• Accurately record any incidents

• Housing Duties

• Administrative support

• Signpost staff and residents where necessary

• Take a process rental payments

• Community Service Duties

• Booking community classes for members and taking payment

• Maintain receipting and accounting of all monies

• Respond to any enquiries

• Set up/take down for facilities hire

• Review feedback to improve customer care

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Office Angels