Job Description

Company Overview

Falkirk Dental Care is a prominent private dental practice specializing in orthodontics, implants, cosmetic dentistry, and general dental care. Our commitment to quality patient care and advanced dental solutions sets us apart in the industry.

Summary

We are seeking a Dental Receptionist to join our dynamic team. In this role, you will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks that support our dental practice's operations.

Responsibilities include:

Greet patients warmly and manage the reception area efficiently. Schedule appointments and manage the calendar for dental practitioners. Handle patient inquiries and provide information about services offered. Maintain accurate patient records and ensure confidentiality. Assist with billing and insurance claims processing as needed. Coordinate communication between patients and dental staff to ensure smooth operations.

Requirements

Proven experience in an administrative or receptionist role, preferably in a healthcare setting. Strong organizational skills with attention to detail. Excellent communication skills, both verbal and written. Ability to multitask in a fast-paced environment while maintaining professionalism. Familiarity with dental terminology is an advantage but not required.
Due to the nature of the role and the requirement to deal with sensitive confidential information on a daily basis, it is essential that the post holder is empathetic, resilient, has good written and verbal communication skills, has common sense, and understands the importance of confidentiality and data protection.

The post holder will be required to work over 3-5 days a week (Monday to Friday). The hours of the post are flexible to meet the needs of the organisation and may range from 08:00 am to 20:00 pm as well as Saturdays on a rota basis.

If you are passionate about providing excellent patient care and want to be part of a dedicated team at Falkirk Dental Care, we invite you to apply today!

Job Types: Full-time, Part-time, Permanent

Pay: Up to 13.50 per hour

Expected hours: 24 - 36 per week

Benefits:

Company events Employee discount Free parking Health & wellbeing programme Private medical insurance
Work Location: In person

Reference ID: RECFAL