Job Description

We have a Receptionist position within the organisation.
35.25 Hours based at Eaves Lane Surgery and Adlington Medical Centre
Monday - 13.15-18.30 Adlington Medical Centre
Tuesday - 08.00-18.30 Eaves Lane Surgery
Thursday - 08.00-18.30 Adlington Medical Centre
Friday - 08.00-18.30 - Adlington Medical Centre
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Main duties of the job

• To have a thorough knowledge of all Practice procedures.
• To work in accordance of written protocols.
• Pulling/filing notes for surgeries and update when required.
• Scanning/Filing post in medical records.
• Fax and photocopy as requested.
• Receiving patients consulting with members of practice team.
• Handing prescriptions requests via telephone and with patients.
• Be able to cover all reception positions as necessary.
• Process appointment requests for today, and future appointments from patients by telephone and in person.
• Deal with visits requests.
• Registrations of new patients computer data entry and medical records.
• Process patients change of address computer data and medical records (have knowledge of practice area.)
• Process repeat prescription request in accordance with practice guidelines.

About us
We comprise of surgeries with our own Primary Care Network Status; Buckshaw Village Surgery, Eaves Lane Surgery, Adlington Medical Centre, Croston Medical Centre and The Village Surgery at Lostock Hall. Our total patient list size is combined at 23,000 and is growing rapidly. We work closely with neighbouring practices as part of a collaborative group to develop innovative primary care service to patient population in excess of 30,000.
We currently employ a total of 85 members of staff; we take pride in working together to deliver the best care for our patients.
The practice is constantly evolving to take advantage of the opportunities arising in the ever-changing NHS, and to find new and better ways of working.
Details
Date posted
02 January 2026
Pay scheme
Other
Salary
12.21 an hour
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Part-time, Job share
Reference number
A3353-26-0000
Job locations
22-24
Babylon Lane
Chorley
Lancashire
PR6 9NW
Croston Medical Centre
30 Brookfield
Croston
Leyland
PR26 9HY
Tatton Gardens
Eaves Lane
Chorley
Lancashire
PR6 0QA
Job description
Job responsibilities
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Job description
Job responsibilities
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Person Specification
Experience
Essential

• Basic knowledge of I.T

Desirable

• Previous experience in primary care is desired but not essential

Person Specification
Experience
Essential

• Basic knowledge of I.T

Desirable

• Previous experience in primary care is desired but not essential

Skills Required