Job Description

We are seeking an enthusiastic Receptionist to join our established team and be a part of a company that really makes a difference.
You will be based in our GP surgery and you will be responsible for providing a high-quality and efficient administration service, with the responsibility for inbound and outbound patient calls. This is an important position within our business as you will be the first point of contact for all our patients, you will be expected to provide a friendly and supportive environment for patients and visitors at all times.
You will also be relied upon to provide an essential support function to the clinical and management teams, so that they can deliver the best care and provide the full range of NHS Primary Medical Services. You must work with autonomy and a high degree of confidentiality, sensitivity, discretion, empathy and tact.
This is a great opportunity for some one that really wants to have an impact on people's lives, to join a supportive and patient committed team.
Main duties of the job
Who we are
Omnes Healthcare Limited are a growing organisation that have been operating within the NHS since 2006 offering both Primary and Secondary care services with a forward-thinking, dynamic approach to patient healthcare, we are pioneers in a range of projects, from genomics to digital healthcare services, focused on delivering a better patient experience.
Omnes Healthcare are an are an inclusive employer, if you require any adjustments during the recruitment process, we will be more than happy to help, please contact us.
About us
Role Requirements

• Experience of clerical and administrative work
• Clear thinking and have an analytical approach
• Able to work as part of a team, to promote a good team spirit
• Able to be sensitive and assertive as appropriate
• Experience in a client facing/customer service position
• Be motivated and

Job Details * Receptionist / Patient Healthcare Navigator

• Full Time and part time hours (FTE 40)
• able to work independently

Benefits

• 25 days holiday plus bank holidays
• Excellent work / Life balance
• Clinical progression
• Training cost support
• Full indemnity cover paid by the practice.
• NHS Discount & Support Schemes
• Employee Assistance Program
• Sick Pay
• Enhanced maternity and paternity leave
• Salary sacrifice electric car scheme
• Life insurance 3 x salary
• Healthcare cash plan
• Cycle to work scheme.
• Charitable giving scheme
• An extra day off to celebrate your birthday.
• Occupational Health Support

Details
Date posted
28 August 2025
Pay scheme
Other
Salary
12.21 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
PCPHNPARK290725
Job locations
Camberwell
--
Camberwell
South London
SE5 7AQ
Job description
Job responsibilities
Job Details

• Receptionist / Patient Healthcare Navigator
• Full Time and part time hours (FTE 40)

We are seeking an enthusiastic Receptionist to join our established team and be a part of a company that really makes a difference.
You will be based in our GP surgery and you will be responsible for providing a high-quality and efficient administration service, with the responsibility for inbound and outbound patient calls. This is an important position within our business as you will be the first point of contact for all our patients, you will be expected to provide a friendly and supportive environment for patients and visitors at all times.
You will also be relied upon to provide an essential support function to the clinical and management teams, so that they can deliver the best care and provide the full range of NHS Primary Medical Services. You must work with autonomy and a high degree of confidentiality, sensitivity, discretion, empathy and tact.
This is a great opportunity for some one that really wants to have an impact on people's lives, to join a supportive and patient committed team.
Role Requirements

• Experience of clerical and administrative work
• Clear thinking and have an analytical approach
• Able to work as part of a team, to promote a good team spirit
• Able to be sensitive and assertive as appropriate
• Experience in a client facing/customer service position
• Be motivated and able to work independently

Who we are
Omnes Healthcare Limited are a growing organisation that have been operating within the NHS since 2006 offering both Primary and Secondary care services with a forward-thinking, dynamic approach to patient healthcare, we are pioneers in a range of projects, from genomics to digital healthcare services, focused on delivering a better patient experience
Benefits

• 25 days holiday plus bank holidays
• Excellent work / Life balance
• Clinical progression
• Training cost support
• Full indemnity cover paid by the practice.
• NHS Discount & Support Schemes
• Employee Assistance Program
• Sick Pay
• Enhanced maternity and paternity leave
• Salary sacrifice electric car scheme
• Life insurance 3 x salary
• Healthcare cash plan
• Cycle to work scheme.
• Charitable giving scheme
• An extra day off to celebrate your birthday.
• Occupational Health Support

Omnes Healthcare are an are an inclusive employer, if you require any adjustments during the recruitment process, we will be more than happy to help, please contact us. Job description
Job responsibilities
Job Details

• Receptionist / Patient Healthcare Navigator
• Full Time and part time hours (FTE 40)

We are seeking an enthusiastic Receptionist to join our established team and be a part of a company that really makes a difference.
You will be based in our GP surgery and you will be responsible for providing a high-quality and efficient administration service, with the responsibility for inbound and outbound patient calls. This is an important position within our business as you will be the first point of contact for all our patients, you will be expected to provide a friendly and supportive environment for patients and visitors at all times.
You will also be relied upon to provide an essential support function to the clinical and management teams, so that they can deliver the best care and provide the full range of NHS Primary Medical Services. You must work with autonomy and a high degree of confidentiality, sensitivity, discretion, empathy and tact.
This is a great opportunity for some one that really wants to have an impact on people's lives, to join a supportive and patient committed team.
Role Requirements

• Experience of clerical and administrative work
• Clear thinking and have an analytical approach
• Able to work as part of a team, to promote a good team spirit
• Able to be sensitive and assertive as appropriate
• Experience in a client facing/customer service position
• Be motivated and able to work independently

Who we are
Omnes Healthcare Limited are a growing organisation that have been operating within the NHS since 2006 offering both Primary and Secondary care services with a forward-thinking, dynamic approach to patient healthcare, we are pioneers in a range of projects, from genomics to digital healthcare services, focused on delivering a better patient experience
Benefits

• 25 days holiday plus bank holidays
• Excellent work / Life balance
• Clinical progression
• Training cost support
• Full indemnity cover paid by the practice.
• NHS Discount & Support Schemes
• Employee Assistance Program
• Sick Pay
• Enhanced maternity and paternity leave
• Salary sacrifice electric car scheme
• Life insurance 3 x salary
• Healthcare cash plan
• Cycle to work scheme.
• Charitable giving scheme
• An extra day off to celebrate your birthday.
• Occupational Health Support

Omnes Healthcare are an are an inclusive employer, if you require any adjustments during the recruitment process, we will be more than happy to help, please contact us.
Person Specification
Qualifications
Essential

Desirable

• n/a

Experience
Essential

Desirable

• Experience of clerical and administrative work
• Experience in a client facing/customer service position

Person Specification
Qualifications
Essential

Desirable

• n/a

Experience
Essential

Desirable

• Experience of clerical and administrative work
• Experience in a client facing/customer service position

Skills Required