Dodd & Co is a progressive UK firm of accountants and business advisers, based in Cumbria.
With 13 partners supported by a team of over 200 professionals, we pride ourselves on delivering exceptional service and building lasting professional relationships.
As the first point of contact at our Penrith office, you will play a key role in creating a positive and welcoming experience for clients, visitors, and colleagues.
This busy, varied position that requires excellent organisational skills, and a proactive approach involves:
Welcoming and assisting visitors, ensuring a professional first impression.
Answering and directing incoming calls, taking accurate messages when needed.
Managing email enquiries.
Booking meetings and appointments.
Managing couriers, incoming and outgoing post.
Maintaining and updating client records and internal databases.
Supporting the office with general administrative tasks.
With previous experience in a similar role, you will have the ability to work independently and manage competing priorities.
A warm, approachable manner, confident and professional verbal and written communication skills and a good working knowledge of Microsoft Office (Outlook, Word, Excel) are essential, along with a genuine commitment to excellent client care.
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