Job Description

Job Title: Receptionist / Project Administrator

Reporting to:

Referrals Lead and Business Support Coordinator

Responsible for:

None at present

Job purpose:

The role plays an important part in the administration and smooth running of the charity and requires professional administrative and organisational skills.

Principal Objectives

: Will be to provide Receptionist and 'front of house' service to internal and external customers,

along with administrative support to the CEO, Registered Manager and central functions over a

range of tasks including record keeping, communication, supporting staff, people we support

and visitors across Camphill Devon.

Our Culture

"An inclusive, supportive and rural environment where people have real freedom, are enabled to perform to the best of their strengths and have the opportunities to learn and grow."

Our Values

To promote a community ethos where everyone has a part to play, and has opportunities to make choices and take responsibility*
To involve people is at the heart of everything we do*
To understand, value and meet people's needs*
To treat people with kindness, compassion and dignity*
To promote, respect and celebrate people's diversity and individuality*
To learn from people to help us all adapt and continually improve and grow*

Main Tasks and Responsibilities:

Act as the first point of contact for telephone and email enquiries, always ensuring a professional presentation

Sort and distribute incoming post; organise and send outgoing post

Organise and attend meetings, produce minutes outlining actions with ownership and timelines

Maintain and update databases.

Assist the Business Support Coordinator to ensure that all legally required records are kept up to date

Use a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, SharePoint, Publisher, Visio and Wordpress etc., to produce correspondence and documents

Maintain central documents and templates, including presentations, records, marketing, organograms, spreadsheets and databases

Update website: placing vacancies and notifications

Assist with Social Media content and updating

Liaise with staff at CDC and with external contacts such as medical appointees, families and stakeholders

Order and maintain supplies i.e. stationery, PPE, First Aid, provisions and equipment.

Maintain electronic calendars and communicate accordingly

Maintain the NHS Capacity Tracker, liaise with the Health Protection Agency, and consult with the Health and Safety Officer regarding Risk Assessments

Book agency cover, maintaining administration, and organising invoices

Creating and circulating the monthly staff newsletter

Assist colleagues with IT and tech troubleshooting

Liaise with the Volunteer Co-ordinator, monitor inbox, arrange, and book interviews and assist with travel organisation.

Assist the CEO with survey creations and data collation, organise mail merge communication to families and supporters as necessary

Assist with the organisation of training bookings, attendance and associated record keeping

Archiving and filing of residential services and Supported Living documentation, and personnel records

Support the CEO with Project Administration tasks

Adopt responsibility, in liaison with Business Support Manager, for tasks in the absence of the Care and Support Administrator.

Undertake any other reasonable duties as required

General

1. To participate in supervision and annual appraisal

2. To attend all mandatory training and any additional training as identified via supervision or deemed necessary by the charity

3. To maintain confidentiality regarding all matters relating to the people we support, their care and welfare, the day-to-day running of the Charity and members of staff: being honest, trustworthy, reliable, and dependable at all times.

4. This list is not exhaustive and provides examples of the kind of duties a Receptionist/Project Administrator will be expected to undertake.

Hours: 37.5 per week (Mon-Fri)

Application deadline: 10 October 2025. NB: due to the volume of applicants we may look to close the AD earlier than the proposed timeline if a suitable candidate is found.

Job Types: Full-time, Permanent

Pay: 25,000.00 per year

Benefits:

Casual dress Company pension Free parking Health & wellbeing programme On-site parking Referral programme
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person