Job Description

This is an exciting opportunity for a Saturday Receptionist to join our friendly 5 star team at 1st Chiropractic Centres.

1st Chiropractic Centres has been established now for 7 years in our current location and 20 years in total, set in the heart of Yateley, Hampshire. We pride ourselves on a professional and caring ethos, and putting our staff first who are then able to put their patients first. Not just Health care we take care of their whole experience, nothing is too much trouble.

If you enjoy hard work, variety and meeting lots of people at our modern clinic then this is the position for you.

A pivotal and very important role, the first line of contact for our wonderful Patients, you will be a friendly and sociable face of the clinic, Putting patients at ease and introducing them to their journey with us.

Our Patients tell us about how welcome they are made to feel and the relaxed and warm atmosphere that keeps them coming back and referring their friends and family.

Keeping our practitioners organised with their appointments and rooms read for treatments.

What you'll bring:

Pro-active and self motivated you can manage your own workload and keep yourself busy and on top of the varied tasks. You will be personable, warm and friendly and fit with our holistic approach to patient care.

We're looking for someone with a fun, bubbly and caring personality, with strong communication skills, who enjoys interacting with people, has an organised and pro-active can-do mind set and a willingness to help. A friendly and professional approach is essential. And the ability to command a 5 star level of customer care.

What you'll do:

Not just a Receptionist you will be busy and have a vital and varied role including:

Meeting and greeting patients, answering calls, taking and managing payments, follow up calls, booking and managing the daily diary, invoicing patients and insurance companies, banking, getting the treatment rooms ready for practitioners, organising and maintaining the reception and clinic, Managing the patient database for follow up and maintenance appointments. Keeping the Therapists and practitioners busy and helping them in their daily roles.

This is for 1 candidate to fulfil the role of part time Receptionist for Saturday mornings.

There may be a little holiday cover during the week if possible.

The hours are denoted as variable

The working day is approximately between 9.00 - 13.00/14.00

Requirements and skills

Proven work experience as a Receptionist, Front Office Representative or similar role Pro-active and self motivated. Able to keep yourself busy with the list of tasks supplied. Ability to keep calm under pressure while delivering a 5 star customer experience. Empathetic and understanding. Proficiency in Microsoft Outlook, Excel, Word, web based software. Proficient with modern technology. Hands-on experience with office equipment (e.g. Scanners and printers). Professional attitude and appearance. Solid written and verbal communication skills. Ability to be caring, resourceful and proactive when issues arise. Excellent organisational skills. Multitasking and time-management skills, with the ability to prioritise tasks.

Perks and Benefits:

Staff discount Social events through the year Coffee and cake days Nespresso coffee and tea
All correspondence must be via email. Please do not come into the clinic or call us before we have agreed any interview dates.

All candidates must be able to demonstrate that they hold a relevant and valid permit or visa to live and work in the UK. Please note that by applying for this position, you are giving your consent for 1st Chiropractic Centres to process your personal data in line with our GDPR policy and consent declaration, which can be viewed on our website. You have the right to withdraw your consent at any time by informing the Company that you wish to do so. Please note that if you have not heard back within 14 working days, your application for this role has not been successful.

Job Type: Part-time

Pay: 12.50 per hour

Benefits:

Casual dress Employee discount Free parking
Ability to commute/relocate:

Yateley GU46 7RX: reliably commute or plan to relocate before starting work (required)
Experience:

Customer service: 2 years (required)
Work Location: In person