Receptionist/ Shift Leader Job in Dobbins Inn

Receptionist/ Shift Leader

Carrickfergus, NIR, GB, United Kingdom

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Job Description

Main Tasks

Answering telephone & directing calls

Check in & check out guests, providing guest with information on hotel services

Deal with queries from customers & general public

Taking bookings for accommodation reservations & F&B bookings

Dealing with payments, processing end of shift accurately

Assist with bar and waiting duties

Liase with all other departments

Previous hotel experience is required

Excellent level of written and spoken English is essential

Ability to work early, late and weekend shifts

Basic computer skills is required

This is a job for a people person, someone who enjoys working with a team in a fast paced environment. Training and coach will be given however a potential candidate must have previous experience in a front of house position.

You must be dependable with a positive attitude and ensure all guest have an enjoyable experience with us.

Good organisational skills and the ability to think on your feet are an expectation for this role.

Job Type: Part-time

Pay: 12.75-13.60 per hour

Expected hours: 16 - 25 per week

Benefits:

Company pension
Ability to commute/relocate:

Carrickfergus, BT38 7AF: reliably commute or plan to relocate before starting work (required)
Experience:

receptionist: 1 year (preferred)
Work Location: In person

Expected start date: 05/06/2025